Customer Service Manager Salary in Cumming, Georgia

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Average Salary for Customer Service Manager in Cumming, Georgia

The average salary of a(n) Customer Service Manager in Cumming, Georgia is $86,223.

The average hourly rate of a(n) Customer Service Manager in Cumming, Georgia is $41.45.

The average bonus of a(n) Customer Service Manager in Cumming, Georgia is $5,855.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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As the customers last point of contact , our CSM's ensure they can make their purchases quickly and efficiently while handling any concerns or questions they...

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Build strong rapport with customers. Work with department managers to keep abreast of new products and services offered by the dealership and any changes in...

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Manager Service Management - 90206271 - Sandy Springs - Sandy Springs, GA

Amtrak

Provides high-quality services at optimal cost to customers. The position may also manage services provided to internal and external customers....

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