Patient Relations Director Salary in Cleveland, Ohio

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Patient Relations Director in Cleveland, Ohio

The average salary of a(n) Patient Relations Director in Cleveland, Ohio is $65,294.

The average hourly rate of a(n) Patient Relations Director in Cleveland, Ohio is $31.39.

The average bonus of a(n) Patient Relations Director in Cleveland, Ohio is $2,742.00.

Job Description:

Provides leadership, organization, planning, direction, and administration to the operational aspects of the Patient Relations Department and its services. Collaborates with key members of the Hospital, Physician Practice, Service Excellence, Risk Management, and Quality/Safety Departments to investigate and assist in resolving patient complaints. Oversees staff who receive complaints and establishes processes for investigation and response. Facilitates communication between departments and providers to ensure timely resolution of complaints. Collects data and information about patient care concerns and makes recommendations as appropriate. Resolves conflicts and acts as intermediary between patients, families, and staff. Recommends establishment of policies and operating procedures to ensure positive patient-Hospital relations. Prepares reports and analyses on progress, adverse trends, and appropriate recommendations or conclusions. Develops and tracks annual department budget. Less

Provides leadership, organization, planning, direction, and administration to the operational aspects of the Patient Relations Department and its services. Collaborates with key members of the Hospital, Physician Practice, Service Excellence, Risk Management, and Quality/Safety Departments to investigate and assist in... More

How helpful is this page?

Are you a(n) Patient Relations Director?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Cleveland, Ohio

Job Openings by Indeed job search

Results for Patient Relations Director in Cleveland, Ohio

Director of Operations - Cleveland, OH

Community Care Ambulance Network

The Director of Operations joins the Executive Director, Director of Finance, Director of Customer Relations, and Director of Human Resources on the executive...

View job on Indeed.com

Director, Quality & Compliance - Cleveland, OH

Visiting Nurse Association of Ohio

Director of Qualityand Compliance. Promotecustomer satisfaction through effective communication with patients, familiesand/or health professionals....

View job on Indeed.com

Executive Director for Medical Development - Cleveland, OH

Case Western Reserve University

4.Develop and implement a strategic plan for the national and international development program that will encompass all areas of principal gifts, major gifts,...

View job on Indeed.com

Marketing Director - Cleveland, OH

Embassy Healthcare

The *Marketing Director*. Marketing Director (Royal Oak & Northridge Nursing Center)_*. The confident and outgoing Marketing Director will be organized, goal-...

View job on Indeed.com

Clinic Office Manager - Brookpark, OH

OhioGuidestone

The Office Manager reports to the Director of Integrated Care. Evaluate staff deliverables Order supplies and maintain inventory for clerical and administrative...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x