Customer Service Representative (Specialized Calls) Salary in Cleveland, Ohio

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Average Salary for Customer Service Representative (Specialized Calls) in Cleveland, Ohio

The average salary of a(n) Customer Service Representative (Specialized Calls) in Cleveland, Ohio is $55,765.

The average hourly rate of a(n) Customer Service Representative (Specialized Calls) in Cleveland, Ohio is $26.81.

The average bonus of a(n) Customer Service Representative (Specialized Calls) in Cleveland, Ohio is $1,383.00.

Job Description:

Interacts with customers by phone or in person to provide information; ensures the best technical service possible. Answers customers' technical or scientific questions regarding product or service and operation or maintenance. Converses with customers to obtain information, identify problem, and provides technical assistance. Liaises between development, engineering, sales, distributors and customers. For less complex or lower level technical or scientific questions see Customer Service Representative (General Calls). Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May receive orders, resolve complaints about billing, and explain how to use product or service. May visit customer premises to resolve customer problems. Less

Interacts with customers by phone or in person to provide information; ensures the best technical service possible. Answers customers' technical or scientific questions regarding product or service and operation or maintenance. Converses with customers to obtain information, identify problem, and... More

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Results for Customer Service Representative (Specialized Calls) in Cleveland, Ohio

Customer Service Sr Representative - Avon Lake, OH

PolyOne Corporation

Maintain customer service related information for customer accounts; Provide customer focused service to assigned accounts....

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Customer Service Representative - Strongsville, OH

Nesco Resource

Logs incoming/outgoing customer calls within the Customer Relationship Management Database (CTS). Minimum 3 years of Customer Service experience either in a...

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Quality Control Associate (34832) - Lakewood, OH

New York Life Insurance Co

Strong Customer service skills. The Associate is expected to provide and model best in class customer service and support to all internal customers addressing...

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Sales and Customer Service Supervisor - Valley City, OH

MTD Products Inc

Assist representatives with escalated calls as needed. This position will supervise the day-to-day activities of call experience representatives....

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Inside Sales Representative - Avon, OH

Jenne Inc.

Responsible for 20 business development calls per day (mixture of calls to grow existing resellers and cold calls to net new resellers)....

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