Customer Service Representative (Specialized Calls) Salary in Cleveland, Ohio

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Average Salary for Customer Service Representative (Specialized Calls) in Cleveland, Ohio

The average salary of a(n) Customer Service Representative (Specialized Calls) in Cleveland, Ohio is $55,714.

The average hourly rate of a(n) Customer Service Representative (Specialized Calls) in Cleveland, Ohio is $26.79.

The average bonus of a(n) Customer Service Representative (Specialized Calls) in Cleveland, Ohio is $1,382.00.

Job Description:

Interacts with customers by phone or in person to provide information; ensures the best technical service possible. Answers customers' technical or scientific questions regarding product or service and operation or maintenance. Converses with customers to obtain information, identify problem, and provides technical assistance. Liaises between development, engineering, sales, distributors and customers. For less complex or lower level technical or scientific questions see Customer Service Representative (General Calls). Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May receive orders, resolve complaints about billing, and explain how to use product or service. May visit customer premises to resolve customer problems. Less

Interacts with customers by phone or in person to provide information; ensures the best technical service possible. Answers customers' technical or scientific questions regarding product or service and operation or maintenance. Converses with customers to obtain information, identify problem, and... More

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Results for Customer Service Representative (Specialized Calls) in Cleveland, Ohio

Inside Sales Representative - Avon, OH

Jenne Inc.

Responsible for 20 business development calls per day (mixture of calls to grow existing resellers and cold calls to net new resellers)....

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Client Service Representative - Valley View, OH

TSI - Transworld System, Inc

Communicate regularly with clients and management to understand project/task requirements, concerns, and various customer service issues....

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Customer Service Representative - Independence, OH

Alliance Office Solutions

In the role, the Customer Service Rep would provide technical assistance to customers through phone or through email....

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Dealer Account Representative - Cleveland, OH

Cox Automotive

Sales and Customer Service professional. Excellent customer service and problem solving skills required. Dealer Services Manager....

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Representative, Customer Service - Berea, OH

PolyOne Corporation

Maintain customer service related information for customer accounts; The Customer Service Representative is the primary point of contact for an assigned group...

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