Customer Service Representative (Specialized Calls) Salary in Cleveland, Ohio

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Average Salary for Customer Service Representative (Specialized Calls) in Cleveland, Ohio

The average salary of a(n) Customer Service Representative (Specialized Calls) in Cleveland, Ohio is $55,825.

The average hourly rate of a(n) Customer Service Representative (Specialized Calls) in Cleveland, Ohio is $26.84.

The average bonus of a(n) Customer Service Representative (Specialized Calls) in Cleveland, Ohio is $1,384.00.

Job Description:

Interacts with customers by phone or in person to provide information; ensures the best technical service possible. Answers customers' technical or scientific questions regarding product or service and operation or maintenance. Converses with customers to obtain information, identify problem, and provides technical assistance. Liaises between development, engineering, sales, distributors and customers. For less complex or lower level technical or scientific questions see Customer Service Representative (General Calls). Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May receive orders, resolve complaints about billing, and explain how to use product or service. May visit customer premises to resolve customer problems. Less

Interacts with customers by phone or in person to provide information; ensures the best technical service possible. Answers customers' technical or scientific questions regarding product or service and operation or maintenance. Converses with customers to obtain information, identify problem, and... More

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Results for Customer Service Representative (Specialized Calls) in Cleveland, Ohio

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Field Support Rep II (Technician)- Solon, OH - Solon, OH

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Provides quality customer service through regular interaction and communication with coworkers, external customers, external contractors, store owners, and...

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Dispatcher/Operations Supervisor - All shifts - Cleveland, OH

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• Customer Service - Manage difficult or emotional customer situations; Solicit customer feedback to improve service;...

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Security Officer - Hudson, OH

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• He/she must be customer service oriented. USA thrives on our security guards being customer service oriented to ensure that we exceed our clients'...

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