Branch Customer Service Representative Salary in Cleveland, Ohio

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Average Salary for Branch Customer Service Representative in Cleveland, Ohio

The average salary of a(n) Branch Customer Service Representative in Cleveland, Ohio is $26,733.

The average hourly rate of a(n) Branch Customer Service Representative in Cleveland, Ohio is $12.85.

The average bonus of a(n) Branch Customer Service Representative in Cleveland, Ohio is $356.00.

Job Description:

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or... More

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Results for Branch Customer Service Representative in Cleveland, Ohio

Account Representative - Cleveland, OH

StraussGroup

Excellent customer service skills. Maintain frequent communication while providing exceptional customer service to homebuyers, Mortgage branch personnel, and...

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Client Services Representative - Cleveland, OH

MCPc, Inc.

The Client Services Representative will work with Account Managers, Sales Support Representatives, and customers to provide service and support, maximizing our...

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Foreperson with DL non-union - Cleveland, OH

Asplundh Tree Expert Co.- 661

Services gasoline, air, and hand-powered tools and other equipment. Cooperates with customers, police, and fire departments when blocking streets or driveways....

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Member Service Representative - Call Center - North Olmsted, OH

Century Federal Credit Union

The ability to deliver outstanding customer service in a financial services or retail environment. A minimum of one year demonstrated successful customer...

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Universal Banker NMLS 160043763 - Warrensville Heights, OH

U.S. Bank

Proven customer service and interpersonal skills. Incentives are based on sales referrals, branch growth and customer satisfaction....

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