Customer Service Representative (General Calls) Salary in Chattanooga, Tennessee

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Average Salary for Customer Service Representative (General Calls) in Chattanooga, Tennessee

The average salary of a(n) Customer Service Representative (General Calls) in Chattanooga, Tennessee is $30,831.

The average hourly rate of a(n) Customer Service Representative (General Calls) in Chattanooga, Tennessee is $14.82.

The average bonus of a(n) Customer Service Representative (General Calls) in Chattanooga, Tennessee is $561.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

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Results for Customer Service Representative (General Calls) in Chattanooga, Tennessee

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Southeastrans Inc

Transfer customer calls to appropriate staff. Provide customers with product and service information. Answer phones to respond to orders, general customer...

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McCright & Associates

Under the direct supervision of the Call Center Supervisor or Assistant Supervisor, the Call Center Representative is responsible for delivering quality...

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Erlanger Health Systems

Provides a variety of patient and customer service related activities within the physician practice. Performs general office duties such as data entry, filing,...

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Administrative Support Assistant 2 - Chattanooga, TN

City of Chattanooga, TN

Providing customer service; Knowledge of customer service principles; Responds to requests for information from the general public;...

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Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives....

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