Branch Customer Service Representative Salary in Charleston, South Carolina

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Average Salary for Branch Customer Service Representative in Charleston, South Carolina

The average salary of a(n) Branch Customer Service Representative in Charleston, South Carolina is $24,779.

The average hourly rate of a(n) Branch Customer Service Representative in Charleston, South Carolina is $11.91.

The average bonus of a(n) Branch Customer Service Representative in Charleston, South Carolina is $330.00.

Job Description:

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or... More

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Excellent customer service skills. Products and value-added services are sold to more than 175,000 active customers, including facilities maintenance customers,...

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Inside Sales Representative - Charleston, SC

Beacon Roofing Supply, Inc.

Provide excellent customer service using professional communication skills. Maintain customer relations through phone goodwill to existing customers....

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Branch Sales & Service Representative (MLO) - Mount Pleasant, SC

PNC Bank

As a Full Time Branch Sales and Service Representative within PNC's Retail Banking organization, you will be based in Mt....

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