Customer Service Manager Salary in Centerville, Ohio

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in Centerville, Ohio

The average salary of a(n) Customer Service Manager in Centerville, Ohio is $84,842.

The average hourly rate of a(n) Customer Service Manager in Centerville, Ohio is $40.79.

The average bonus of a(n) Customer Service Manager in Centerville, Ohio is $5,761.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Centerville, Ohio

Job Openings by Indeed job search

Results for Customer Service Manager in Centerville, Ohio

Customer Service/Support Manager - Dayton, OH

GrowthPlay

Working knowledge of customer service software, database and tools. As a working manager you will play a hands on role helping customers access and use our...

View job on Indeed.com

Customer Service/Call Center Trainer - Fairborn, OH

TRADEGLOBAL

Customer Service Trainer. Proposes improved methods and procedures toward achieving world-class customer service....

View job on Indeed.com

Installation Manager / Customer Service Technician - Centerville, OH

Outdoor Lighting Perspectives

Must have reliable transportation to and from work. Call clients to confirm scheduled services. The ideal candidate has experience in outdoor work, strong...

View job on Indeed.com

Account Manager / Customer Service - Miamisburg, OH

T&T Graphics

Customer Service Experience:. Assist customers with printing orders and/or estimates via email, phone, fax, etc....

View job on Indeed.com

Contact Center Training and Readiness Manager - Dayton, OH

GS1 US, Inc.

Reporting to the Director, Operations, the Contact Center Training and Readiness Manager will be responsible for managing, developing and facilitating training...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x