Customer Service Manager Salary in Cary, North Carolina

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in Cary, North Carolina

The average salary of a(n) Customer Service Manager in Cary, North Carolina is $86,216.

The average hourly rate of a(n) Customer Service Manager in Cary, North Carolina is $41.45.

The average bonus of a(n) Customer Service Manager in Cary, North Carolina is $5,854.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Cary, North Carolina

Job Openings by Indeed job search

Results for Customer Service Manager in Cary, North Carolina

Communication Administrator - Raleigh, NC

City of Raleigh

Collaborates with and provide exemplary customer service to internal departments to ensure communication/outreach/marketing efforts are successful....

View job on Indeed.com

Customer Service Manager - Morrisville, NC

Biomed Organization in Raleigh-Durham, NC

Customer Service Managment:. The Customer Service Manager serves a vital function in delivery of the organization’s products and services by providing a high...

View job on Indeed.com

Downtown Coordinator - Raleigh, NC

City of Raleigh

Customer service skills are essential to creating and maintaining relationships with the stakeholders. Oversee maintenance of Municipal Service District (MSD);...

View job on Indeed.com

Customer Care Manager I - Raleigh, NC

Xerox

Customer Care Manager I*. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits...

View job on Indeed.com

Customer Care Manager - Raleigh, NC

M/I Homes

Acts as Liaison between Operations, Construction, Customer Care and other external agencies to ensure completion of job duties/prevention of service issues....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x