Branch Customer Service Representative Salary in Capitol Heights, Maryland

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Average Salary for Branch Customer Service Representative in Capitol Heights, Maryland

The average salary of a(n) Branch Customer Service Representative in Capitol Heights, Maryland is $29,829.

The average hourly rate of a(n) Branch Customer Service Representative in Capitol Heights, Maryland is $14.34.

The average bonus of a(n) Branch Customer Service Representative in Capitol Heights, Maryland is $397.00.

Job Description:

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or... More

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Customer Service Representatives are the face of our organization, providing exceptional service to our clients. 2 years of customer service experience....

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Branch Customer Service Representative - Washington, DC

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Positive customer service attributes. Various financial transactions for Company customers and assists branch office management in new business through...

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Part Time Branch Customer Service Representative - Washington, DC

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Positive customer service attributes. Various financial transactions for Company customers and assists branch office management in new business through...

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Customer Service Representative 3 - Washington, DC

Wells Fargo

Customer Service Representative 3. We have an immediate opening for a Customer Service Representative. 2+ years of customer service experience....

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Customer Service Representative - Washington, DC

EagleBank

Consistently provides excellent customer service to external and internal customers. Excellent client service skills....

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