Bilingual Customer Service Representative Salary in Capitol Heights, Maryland

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Bilingual Customer Service Representative in Capitol Heights, Maryland

The average salary of a(n) Bilingual Customer Service Representative in Capitol Heights, Maryland is $42,840.

The average hourly rate of a(n) Bilingual Customer Service Representative in Capitol Heights, Maryland is $20.60.

The average bonus of a(n) Bilingual Customer Service Representative in Capitol Heights, Maryland is $831.00.

Job Description:

Interacts with customers, often using a foreign language, to provide information in response to inquires about accounts, products, and services. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, and provides information concerning pricing, changes in service, discontinuance, and shipping. Talks with customers, often using a foreign language, by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers, often using a foreign language, to provide information in response to inquires about accounts, products, and services. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product... More

How helpful is this page?

Are you a(n) Bilingual Customer Service Representative?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Capitol Heights, Maryland

View Salaries for Bilingual Customer Service Representative in Other Cities

Job Openings by Indeed job search

Results for Bilingual Customer Service Representative in Capitol Heights, Maryland

Customer Service Representative 3 - Washington, DC

Wells Fargo

Customer Service Representative 3. We have an immediate opening for a Customer Service Representative. 2+ years of customer service experience....

View job on Indeed.com

Customer Service Representative- Bilingual Preferred - New Carrollton, MD

Rent-A-Center

Prior customer service experience. Perform premier customer service in respect to all customers both internal and external to the partnership store....

View job on Indeed.com

Customer Service Representative- Bilingual Preferred - Hyattsville, MD

Rent-A-Center

Prior customer service experience. Perform premier customer service in respect to all customers both internal and external to the partnership store....

View job on Indeed.com

COORDINATOR OF COMMUNITY ENGAGEMENT - Arlington, VA

Arlington Public Schools

Bilingual skills (English-Spanish) are preferred . Keen awareness of cultural diversity in Arlington County is required to effectively engage representatives...

View job on Indeed.com

Customer Service / Administrative Representative - Rockville, MD

Deck Helmet Inc

Handle customer service inquiries and issues. Proficient in various customer service and computer programs. 3+ years customer service experience - Call Center...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x