Customer Service Manager Salary in California - State Average, California

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Average Salary for Customer Service Manager in California - State Average, California

The average salary of a(n) Customer Service Manager in California - State Average, California is $97,195.

The average hourly rate of a(n) Customer Service Manager in California - State Average, California is $46.73.

The average bonus of a(n) Customer Service Manager in California - State Average, California is $6,600.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Results for Customer Service Manager in California - State Average, California

Customer Service Manager - Los Angeles, CA

Spirit Airlines

Interact directly with customers and team members to maintain a high level of customer service. Deliver Superior Customer Experience:....

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Customer Service Manager - California

California Bank & Trust

Actively promotes the highest level of customer service to achieve client service goals. Strong customer service, relationships building, sales and supervisory...

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Branch Manager, Orange County - Anaheim, CA

Doyle & Associates

Ensure effective customer service operations including appropriate staffing; Addressing customer complaints;...

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Customer Service Manager - California

Westamerica Bank

Delivering a wide variety of financial services with a superior customer service guarantee. Motivates staff to achieve identified sales goals while providing...

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Supervisor/Manager Customer Service - San Diego, CA

Quidel Corporation

We are searching for a Supervisor, Customer Service. The Supervisor, Customer Serice is responsible for supervising and motivating staff to achieve overall...

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