Customer Service Manager Salary in California - State Average, California

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Average Salary for Customer Service Manager in California - State Average, California

The average salary of a(n) Customer Service Manager in California - State Average, California is $96,967.

The average hourly rate of a(n) Customer Service Manager in California - State Average, California is $46.62.

The average bonus of a(n) Customer Service Manager in California - State Average, California is $6,584.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Customer Service Manager - Rancho Cucamonga, CA

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LAX - Customer Service Manager - Los Angeles, CA

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Responsibilities for Customer Service Managers include:. Core Competencies for Customer Service Managers include:....

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Operations Manager - Cypress, CA

Nake Corporation

5+ years customer service and/or human resources experience; Monitor customer service phone calls/correspondence and provide employees with guidance in handling...

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Customer Operations Manager - San Francisco, CA

Salt Technology

You are a people person who is always looking to find the best solution for our customers. Minimum of five years in a customer facing or operational role in...

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SUPV CUSTOMER SERVICES EAS - California

United States Postal Service

SUPV CUSTOMER SERVICES. Postmaster or Manager, Customer Services, or designated unit manager. They relate to customer service operations....

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