Customer Service Manager Salary in Brooklyn Center, Minnesota

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Average Salary for Customer Service Manager in Brooklyn Center, Minnesota

The average salary of a(n) Customer Service Manager in Brooklyn Center, Minnesota is $89,154.

The average hourly rate of a(n) Customer Service Manager in Brooklyn Center, Minnesota is $42.86.

The average bonus of a(n) Customer Service Manager in Brooklyn Center, Minnesota is $6,054.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Results for Customer Service Manager in Brooklyn Center, Minnesota

Customer Service Supervisor - Brooklyn Park, MN

Wurth Adams

Assist Customer Service Representatives with daily service requirements when necessary. Working in coordination with other Customer Service Supervisors, Leads...

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Customer Service Manager - Minneapolis - Minneapolis, MN

Coloplast

Constantly improve customer service experience to create engaged customers and customer service team. Full operational responsibility for the Customer Service...

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Client Support Process Manager - Minneapolis, MN

U.S. Bank

Five or more years of customer service experience. Proven customer service/relations skills including the ability to deal effectively, tactfully, and...

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Sr. Customer Service Manager - Brooklyn Center, MN

Allied National Services

Customer Account Manager " is in the subject line of your email application. Customer Account Manager to manage our Customer Service Department and the day to...

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Customer Service Manager - Shakopee, MN

Total Filtration Services, Inc.

The Customer Service Manager oversees and manages the full scope of operational activity within the branch, including all facility, customer service, A/R,...

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