Insurance Customer Service Representative (Personal) Salary in Boston, Massachusetts

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Average Salary for Insurance Customer Service Representative (Personal) in Boston, Massachusetts

The average salary of a(n) Insurance Customer Service Representative (Personal) in Boston, Massachusetts is $45,561.

The average hourly rate of a(n) Insurance Customer Service Representative (Personal) in Boston, Massachusetts is $21.90.

The average bonus of a(n) Insurance Customer Service Representative (Personal) in Boston, Massachusetts is $898.00.

Job Description:

Interacts with customers by phone or in person to provide customer service for personal lines of insurance and ensure the best service possible. Answers customers' questions regarding product or service. Converses with customers to obtain information and explain available services. Receives and processes orders, provides information concerning pricing, changes in service, and discontinuance. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May visit customer premises to obtain order or resolve customer problems. May solicit sale of new or addition services or product. May obtain credit records from credit reporting agency. Less

Interacts with customers by phone or in person to provide customer service for personal lines of insurance and ensure the best service possible. Answers customers' questions regarding product or service. Converses with customers to obtain information and explain available services.... More

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Results for Insurance Customer Service Representative (Personal) in Boston, Massachusetts

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We provide both turn-key and unbundled insurance services for the property and casualty industry. 2-3 years’ experience in MA Auto Insurance including:....

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Customer Service Representative - Roslindale, MA

TCB - The Cooperative Bank

The Branch Sales and Service Representative will assist customers with opening a wide variety of products and services and advise as to how to best utilize...

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Commercial Customer Service Underwriting Service Representative - Boston, MA

Pilgrim Insurance Company

Best, the insurance industry's premier independent rating service. We provide both turn-key and unbundled insurance services for the property and casualty...

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Consumer Affairs Representative - Boston, MA

Liberty Mutual

Employee and Dependent life insurance. Responds to telephone and walk-in complaints and inquiries from customers, state insurance departments, and other third...

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Health Insurance Verification Representative - Boston, MA

Medix

Excellend customer service skills. Term Life Insurance Plan. As an Insurance Verification Representative, you will be responsible for obtaining required...

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