Customer Service Representative (Specialized Calls) Salary in Baltimore, Maryland

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Average Salary for Customer Service Representative (Specialized Calls) in Baltimore, Maryland

The average salary of a(n) Customer Service Representative (Specialized Calls) in Baltimore, Maryland is $59,005.

The average hourly rate of a(n) Customer Service Representative (Specialized Calls) in Baltimore, Maryland is $28.37.

The average bonus of a(n) Customer Service Representative (Specialized Calls) in Baltimore, Maryland is $1,463.00.

Job Description:

Interacts with customers by phone or in person to provide information; ensures the best technical service possible. Answers customers' technical or scientific questions regarding product or service and operation or maintenance. Converses with customers to obtain information, identify problem, and provides technical assistance. Liaises between development, engineering, sales, distributors and customers. For less complex or lower level technical or scientific questions see Customer Service Representative (General Calls). Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May receive orders, resolve complaints about billing, and explain how to use product or service. May visit customer premises to resolve customer problems. Less

Interacts with customers by phone or in person to provide information; ensures the best technical service possible. Answers customers' technical or scientific questions regarding product or service and operation or maintenance. Converses with customers to obtain information, identify problem, and... More

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Results for Customer Service Representative (Specialized Calls) in Baltimore, Maryland

Customer Service Representative - Jessup, MD

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Customer Service Representative-10186905. Zee Medical, a Cintas company, is currently seeking a Customer Service Representative who will be responsible for...

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Telephone customer service and interviewing experience. Data entry, commercial math, customer service and excellent communication skills;...

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NAVY LODGE GUEST SERVICE REPRESENTATIVE - Annapolis, MD

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AND SPECIALIZED EXPERIENCE:. May assist in maintaining and stocking adequate supply levels - Reconciles daily transactions of all accounts, ensuring complete...

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Electrician- Public Works, Bureau of Utilities/Water Reclamation - Savage, MD

Howard County, MD

Performs overtime work and on call work. Ability to speak effectively before groups of customers or employees of organizations....

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Quality Assurance Specialist - Hunt Valley, MD

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Knowledge of general customer service principles and practices. High School Diploma or GED with at least two years of customer service, quality assurance, and...

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