Customer Service Representative (Specialized Calls) Salary in Baltimore, Maryland

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Representative (Specialized Calls) in Baltimore, Maryland

The average salary of a(n) Customer Service Representative (Specialized Calls) in Baltimore, Maryland is $59,227.

The average hourly rate of a(n) Customer Service Representative (Specialized Calls) in Baltimore, Maryland is $28.47.

The average bonus of a(n) Customer Service Representative (Specialized Calls) in Baltimore, Maryland is $1,469.00.

Job Description:

Interacts with customers by phone or in person to provide information; ensures the best technical service possible. Answers customers' technical or scientific questions regarding product or service and operation or maintenance. Converses with customers to obtain information, identify problem, and provides technical assistance. Liaises between development, engineering, sales, distributors and customers. For less complex or lower level technical or scientific questions see Customer Service Representative (General Calls). Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May receive orders, resolve complaints about billing, and explain how to use product or service. May visit customer premises to resolve customer problems. Less

Interacts with customers by phone or in person to provide information; ensures the best technical service possible. Answers customers' technical or scientific questions regarding product or service and operation or maintenance. Converses with customers to obtain information, identify problem, and... More

How helpful is this page?

Are you a(n) Customer Service Representative (Specialized Calls)?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Baltimore, Maryland

View Salaries for Customer Service Representative (Specialized Calls) in Other Cities

Job Openings by Indeed job search

Results for Customer Service Representative (Specialized Calls) in Baltimore, Maryland

Customer Service Representative -Call Center - Edgewood, MD

APGFCU

Telephone customer service and interviewing experience. Data entry, commercial math, customer service and excellent communication skills;...

View job on Indeed.com

Customer Solutions Rep - Laurel, MD

G&K Services

The Customer Solution Representative (CSR) is responsible for growing revenue and building long term relationships with a set of assigned existing G&K customers...

View job on Indeed.com

Specialist, Accounts Receivable - Baltimore, MD

Under Armour

Makes a combination of customer service and/or collection type telephone calls to customers. Manages the overall customer financial services relationship....

View job on Indeed.com

Assistive Technology Help Desk Technician (Temporary) - Baltimore, MD

Akimeka, LLC

The Contractor shall answer a minimum of 95% of all customer calls by human response within 90 seconds of the Automated Call Distributor (ACD) processing....

View job on Indeed.com

SECURITYOFFICER- EVENING SHIFTS - Baltimore, MD

U.S. Security Associates

He/she must be customer service oriented. USA thrives on our security guards being customer service oriented to ensure that we exceed our clients' expectations....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x