Bilingual Customer Service Representative Salary in Baltimore, Maryland

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Average Salary for Bilingual Customer Service Representative in Baltimore, Maryland

The average salary of a(n) Bilingual Customer Service Representative in Baltimore, Maryland is $40,448.

The average hourly rate of a(n) Bilingual Customer Service Representative in Baltimore, Maryland is $19.45.

The average bonus of a(n) Bilingual Customer Service Representative in Baltimore, Maryland is $785.00.

Job Description:

Interacts with customers, often using a foreign language, to provide information in response to inquires about accounts, products, and services. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, and provides information concerning pricing, changes in service, discontinuance, and shipping. Talks with customers, often using a foreign language, by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers, often using a foreign language, to provide information in response to inquires about accounts, products, and services. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product... More

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Job Openings by Indeed job search

Results for Bilingual Customer Service Representative in Baltimore, Maryland

OFFICE SERVICES CLERK - Baltimore, MD

State of Maryland

To perform various customer service and clerical functions. Bilingual applicants are encouraged to apply....

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ADMINISTRATOR I - Baltimore, MD

State of Maryland

DHR Examination Services Unit. Bilingual applicants are encouraged to apply. The incumbent in this position is a member of a covered bargaining unit and will be...

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Bilingual Customer Support Representative - French - Hunt Valley, MD

ZeniMax Online Studios

Strong customer service ethic, positive attitude, and enthusiasm. Handle customer requests for our entire catalog of products and services, including:....

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Bilingual Customer Service Representative - Reisterstown, MD

Aarons

Customer Care & Service. Additionally, our Customer Service Representatives ensure showroom floors are well-maintained and provide a warm, friendly environment...

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Seasonal Customer Service Representative - Baltimore, MD

Under Armour

Proven Customer Service skills. Customer Service - Manages difficult or emotional customer situations; The Customer Service Representative works within the...

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