Manager Customer Service Salary in Austin, Texas

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Manager Customer Service in Austin, Texas

The average salary of a(n) Manager Customer Service in Austin, Texas is $86,646.

The average hourly rate of a(n) Manager Customer Service in Austin, Texas is $41.66.

The average bonus of a(n) Manager Customer Service in Austin, Texas is $5,883.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Manager Customer Service?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Austin, Texas

Job Openings by Indeed job search

Results for Manager Customer Service in Austin, Texas

Remote Customer Support Associate - Austin, TX - Austin, TX

TaskRabbit

Excellent customer service skills:. You will have the support of the Customer Support Manager and an in-house team of Customer Support Specialists across our...

View job on Indeed.com

Customer Care Manager - Austin, TX

Brookfield Residential

Managing Customer Service Representatives. He/She is responsible Customer Service with day-to-day operations of warranty service and homeowner requests as part...

View job on Indeed.com

Customer Support Manager - Austin, TX

Alchemy Systems Inc.

Establish and adhere to all customer service metrics. Hire, recruit, and train world class customer support representatives....

View job on Indeed.com

Director of Customer Success - Austin, TX

Endurance International Group

5+ years of management experience in a customer service environment. As the Director of Customer Success for our multi-brand Austin teams, you will drive...

View job on Indeed.com

Customer Success Account Manager - Austin, TX

Catapult Systems Inc

Customer service oriented. It is a very exciting time of growth for Catapult Systems, and we are currently hiring a Customer Success Account Manager to join our...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x