Customer Service Director Salary in Austin, Texas

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Director in Austin, Texas

The average salary of a(n) Customer Service Director in Austin, Texas is $122,232.

The average hourly rate of a(n) Customer Service Director in Austin, Texas is $58.77.

The average bonus of a(n) Customer Service Director in Austin, Texas is $10,928.00.

Job Description:

Directs employees, through subordinate levels of management, engaged in receiving calls and inquiries, investigating, evaluating, and settling complaints and claims of customers. Oversees the investigation of complaints, such as those concerning rates or service in connection with any product or service offered. Plans, formulates customer service policies, and directs and coordinates the company's customer service activities, assisting the Customer Service Top Officer. Analyzes reports of findings and recommends response to complaint, considering nature and complexity of complaint, requirements, actions of subordinates to ensure settlements are made correctly. Authorizes retention of data and preparation of documents for use during governmental or customer inquiries. May provide administrative support to sales activities, which may include, but are not limited to, processing customers orders, supplying price quotations, supplying product information, keeping sales statistics, and other related activities. Less

Directs employees, through subordinate levels of management, engaged in receiving calls and inquiries, investigating, evaluating, and settling complaints and claims of customers. Oversees the investigation of complaints, such as those concerning rates or service in connection with any product or... More

How helpful is this page?

Are you a(n) Customer Service Director?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Austin, Texas

Job Openings by Indeed job search

Results for Customer Service Director in Austin, Texas

Director of Customer Partnerships - Austin, TX

Spredfast

The Director of Customer Partnerships will be a member of the Customer Partnerships leadership team (with other Directors), which works relentlessly to improve...

View job on Indeed.com

Director, Homeland Security and Emergency Management - Austin, TX

City of Austin

Represents the department before the Mayor and Council, City departments, County, State and Federal officials, customers, professional associations and general...

View job on Indeed.com

Director Customer Supply Chain - Austin, TX

Sanmina Corporation

Director of Customer Supply Chain. May work with customers in auditing customer inventory levels and with internal and external vendors to comply with inventory...

View job on Indeed.com

Vice President of IT - Austin, TX

VisionWeb

Building a Successful Service*. Developing and sustaining productive customer relationships. Making customers and their needs a primary focus of one’s actions;...

View job on Indeed.com

Home Care Director of Operations - Austin, TX

Seton Home Care

Assures accountability for clinical, quality and customer service outcomes rests at the individual associate level. HOME CARE DIRECTOR OF OPERATIONS*....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x