Branch Customer Service Representative Salary in Austin, Texas

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Average Salary for Branch Customer Service Representative in Austin, Texas

The average salary of a(n) Branch Customer Service Representative in Austin, Texas is $25,179.

The average hourly rate of a(n) Branch Customer Service Representative in Austin, Texas is $12.11.

The average bonus of a(n) Branch Customer Service Representative in Austin, Texas is $335.00.

Job Description:

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or... More

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Customer Service Representative (Healthcare) - North Austin, TX

Healthline Medical Equipment, Inc.

Our leadership group and individual branch team members are dedicated to providing the finest quality of healthcare and customer service to our clients and...

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Call Center Rep II - Austin, TX

CIT Group

Preferred 1 year minimum telephone experience in a collection, customer service or call center environment preferred....

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Parttime Customer Service Representative - Austin, TX

Southern Management Corporation

The Customer Service Representative provides specific support to the branch operations and its management; Obtains loan applications for existing and potential...

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Customer Service Representative - Austin, TX

Southern Management Corporation

The Customer Service Representative provides specific support to the branch operations and its management; High School Degree Customer service and/or office...

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Medical Elig Spec I - Austin, TX

Health & Human Services Comm

Ability to work in a professional customer service environment required. Or *an auxiliary service of one of those branches of the armed forces;...

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