Customer Service Supervisor Salary in Atlanta, Georgia

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Average Salary for Customer Service Supervisor in Atlanta, Georgia

The average salary of a(n) Customer Service Supervisor in Atlanta, Georgia is $60,090.

The average hourly rate of a(n) Customer Service Supervisor in Atlanta, Georgia is $28.89.

The average bonus of a(n) Customer Service Supervisor in Atlanta, Georgia is $1,923.00.

Job Description:

Supervises and aids with planning, directing, and coordinating activities of customer service workers engaged in ensuring customer satisfaction through processing orders and coordination with other departments or functions as required. Advises workers on investigating complaints or concerns, such as those concerning rates or service in connection with any product or service offered. Reviews reports of findings and recommends response to customer issues, considering nature and complexity of issues, requirements, and actions of subordinates to ensure settlements are made correctly and satisfactorily. Maintains equipment level and type sufficient to accomplish objectives. Authorizes retention of data and preparation of documents for use during governmental or customer inquiries. Ensures compliance with established customer service policies and procedures. Recommends and implements new procedures. May receive, investigate, evaluate, and settle complaints and claims of customers. May explain to customer, by telephone or letter, action taken on complaint, or may follow up with customer to see that resolution was satisfactory. Less

Supervises and aids with planning, directing, and coordinating activities of customer service workers engaged in ensuring customer satisfaction through processing orders and coordination with other departments or functions as required. Advises workers on investigating complaints or concerns, such as those... More

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Prior healthcare customer service experience. Coordinates and directs Lead Customer Service Representatives, Customer Service Representatives, Prep/Scan...

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Grady Health System

Exhibit strong customer service skills. Two (2) years of previous supervisory experience in a Call Center, customer service, or patient relations area;...

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HR Service Center Supervisor - Atlanta, GA

Koch Business Solutions, LP

HR Service Center Supervisor. Strong customer focus. Strong consultative and presentation skills to ensure high quality customer service and to provide the best...

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