Customer Service Supervisor Salary in Atlanta, Georgia

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Average Salary for Customer Service Supervisor in Atlanta, Georgia

The average salary of a(n) Customer Service Supervisor in Atlanta, Georgia is $60,034.

The average hourly rate of a(n) Customer Service Supervisor in Atlanta, Georgia is $28.86.

The average bonus of a(n) Customer Service Supervisor in Atlanta, Georgia is $1,921.00.

Job Description:

Supervises and aids with planning, directing, and coordinating activities of customer service workers engaged in ensuring customer satisfaction through processing orders and coordination with other departments or functions as required. Advises workers on investigating complaints or concerns, such as those concerning rates or service in connection with any product or service offered. Reviews reports of findings and recommends response to customer issues, considering nature and complexity of issues, requirements, and actions of subordinates to ensure settlements are made correctly and satisfactorily. Maintains equipment level and type sufficient to accomplish objectives. Authorizes retention of data and preparation of documents for use during governmental or customer inquiries. Ensures compliance with established customer service policies and procedures. Recommends and implements new procedures. May receive, investigate, evaluate, and settle complaints and claims of customers. May explain to customer, by telephone or letter, action taken on complaint, or may follow up with customer to see that resolution was satisfactory. Less

Supervises and aids with planning, directing, and coordinating activities of customer service workers engaged in ensuring customer satisfaction through processing orders and coordination with other departments or functions as required. Advises workers on investigating complaints or concerns, such as those... More

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Results for Customer Service Supervisor in Atlanta, Georgia

ATL311 Call Center Representative I - Atlanta, GA

City of Atlanta, GA

This position reports to the ATL311 Customer Service Center Supervisor. Exercises knowledge of such subjects as customer service standards and procedures;...

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Site Supervisor - HQ - ATL - Atlanta, GA

U.S. Security Associates

Strong customer service skills are required. The Site Supervisor performs on-site quality assurance inspections of customer locations to ensure quality customer...

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Call Center Director - Atlanta, GA

Southeastrans Inc

Oversees daily activities of Customer Service, Routing, Dispatch and Special Services departments to maximize scheduling and real-time utilization of resources;...

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Customer Service Supervisor - Atlanta, GA

GAT Airline Ground Support

Supervisor directs and coordinates activities to provide a safe environment for employees while maintaining fast and efficient services....

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Customer Service Specialist 1 - Atlanta, GA

Georgia State University

Strong customer service abilities. Assisting with training of Student Customer Service Specialists. High school diploma or GED and one year of customer service,...

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