Customer Service Representative (General Calls) Salary in Atlanta, Georgia

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Average Salary for Customer Service Representative (General Calls) in Atlanta, Georgia

The average salary of a(n) Customer Service Representative (General Calls) in Atlanta, Georgia is $33,257.

The average hourly rate of a(n) Customer Service Representative (General Calls) in Atlanta, Georgia is $15.99.

The average bonus of a(n) Customer Service Representative (General Calls) in Atlanta, Georgia is $605.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

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Results for Customer Service Representative (General Calls) in Atlanta, Georgia

Customer Service Representative (Ocean Import Transportation) - East Point, GA

FedEx Trade Networks - Transport & Brokerage

To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound...

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Customer Service Representative - Atlanta, GA

American Arbitration Association

Promptly answers and responds to incoming general inquiry calls relating to AAA’s various service offerings....

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Customer Service Representative (Ocean Import Transportation) - East Point, GA

FedEx Trade Networks

To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound...

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Bilingual Spanish Call center Representative - Atlanta, GA

HGS USA LLC

Demonstrated customer service and troubleshooting skills. Provide internal and external customers with the highest quality service....

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Consumer Relations Representative - Atlanta, GA

SouthStar Energy Services

About SouthStar Energy Services. Analyze and recommend process improvements to reduce complaints and improve customer service throughout the organization...

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