Call Center/Customer Service Trainer Salary in Atlanta, Georgia

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Average Salary for Call Center/Customer Service Trainer in Atlanta, Georgia

The average salary of a(n) Call Center/Customer Service Trainer in Atlanta, Georgia is $50,853.

The average hourly rate of a(n) Call Center/Customer Service Trainer in Atlanta, Georgia is $24.45.

The average bonus of a(n) Call Center/Customer Service Trainer in Atlanta, Georgia is $1,017.00.

Job Description:

Develops, modifies, implements, and conducts training program to ensure effectiveness of programs delivered to call center/customer service personnel. Trains employees on inbound and outbound calling, product knowledge, customer service skills, sales techniques, as well as refresher trainings for existing employees. Assists in program development when there are new products and/or services. Confers with management to gain knowledge of work situations requiring training for employees to better understand changes in policies, procedures, regulations, and technologies. Formulates teaching outline and determines instructional methods. Selects or develops teaching aids, such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works. Tests trainees to measure progress and to evaluate effectiveness of training. Reports individuals’ progress and identifies additional training needs. Less

Develops, modifies, implements, and conducts training program to ensure effectiveness of programs delivered to call center/customer service personnel. Trains employees on inbound and outbound calling, product knowledge, customer service skills, sales techniques, as well as refresher trainings for existing employees.... More

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Results for Call Center/Customer Service Trainer in Atlanta, Georgia

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Experience in sales, call center or mobile learning environments preferred. Manages the work of instructional designer assigned to various projects, meets with...

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Support Associate Position - Roswell, GA

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1+ years’ in a call center customer service environment. 3+ years’ relevant experience in customer service role;...

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Dispatcher - Atlanta, GA

Atlanta Public Schools

The call center is a manifold operation, serving as an emergency operations center, a technical support center, a monitoring center, and a customer service call...

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Call Center Customer Service Manager - Atlanta North, GA

Pull-A-Part

_The call center environment is a multi-channel customer service center. Call center agent and strong customer service experience. Call Center Management:....

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