Customer Service Manager Salary in Asheville, North Carolina

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in Asheville, North Carolina

The average salary of a(n) Customer Service Manager in Asheville, North Carolina is $79,430.

The average hourly rate of a(n) Customer Service Manager in Asheville, North Carolina is $38.19.

The average bonus of a(n) Customer Service Manager in Asheville, North Carolina is $5,393.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Asheville, North Carolina

Job Openings by Indeed job search

Results for Customer Service Manager in Asheville, North Carolina

Guest Service Manager - Asheville, NC

Tupelo Honey Cafe

The Guest Service Manager ensures our guest experience begins and ends with exceptional service. Depending on location size and volume, our Guest Service...

View job on Indeed.com

Marketing Coordinator - Asheville, NC

Asheville Yoga Center

Identify and provide solutions to increase customer service levels substantiated by data, surveys, and trends. General Manager of Sales and Marketing....

View job on Indeed.com

Assistant Manager-Taco Bell - Pisgah Forest, NC

Mid-South Bells, LLC.

Friendly attitude, great customer service skills. Legal right to work in the United States. Key responsibilities include supervising employees, ensuring...

View job on Indeed.com

Mountain Tech Spa Manager/Receptionist ( Reposted: 12/7/16) - Asheville, NC

Asheville-Buncombe Technical Community College

Model professional, courteous and efficient customer service when interacting with students, campus community and guests of the college....

View job on Indeed.com

Call Center Supervisor - Arden, NC

Guthy|Renker Fulfillment Services, LLC

Troubleshoots and resolves non-routine customer service complaints. Maintains regular and reliable attendance....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x