Customer Service Manager Salary in Alpharetta, Georgia

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in Alpharetta, Georgia

The average salary of a(n) Customer Service Manager in Alpharetta, Georgia is $86,232.

The average hourly rate of a(n) Customer Service Manager in Alpharetta, Georgia is $41.46.

The average bonus of a(n) Customer Service Manager in Alpharetta, Georgia is $5,855.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Alpharetta, Georgia

View Salaries for Customer Service Manager in Other Cities

Job Openings by Indeed job search

Results for Customer Service Manager in Alpharetta, Georgia

Customer Service Supervisor - Alpharetta, GA

Clearwater Paper

Provides vacation relief for Customer Service Manager and Customer Service group. Serves as Global Achievement Instructor for Customer Service Team....

View job on Indeed.com

Call Center Manager - Duluth, GA

Envision Payment Solutions

Manager- Call Center*. Email us with why we should consider you along with your resume. Keyboard / Typing Skills (40+wpm) Oral Communications Telephone...

View job on Indeed.com

Implementation Specialist - Alpharetta, GA

ADP

Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility....

View job on Indeed.com

Manager Service Management - 90206271 - Sandy Springs - Sandy Springs, GA

Amtrak

Provides high-quality services at optimal cost to customers. The position may also manage services provided to internal and external customers....

View job on Indeed.com

Sr. Ops Mgr-Hospital Rev Cycle - Alpharetta, GA

Mckesson

O Work with and through project team and executive team to provide customer facing support, operational interpretation, project plan management to provide...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x