Translation Services Sales Representative: Sells language... [+] More
Translation Services Sales Representative: Sells language translation and interpretation services, including document and website translation, software localization, simultaneous and consecutive interpretation, sign language interpretation, and other translation and interpretation services, to new or existing customers in assigned area or territory. Creates prospect list and gets new accounts. Contacts and interacts directly with potential, new, and existing customers or clients to present information and explain services offered, utilizing persuasive sales techniques.
Calculates and quotes prices. Answers all questions concerning translation and interpretation services, with appropriate referrals where required. Analyzes and determines customers' needs, and recommends translation and interpretation services best suited for them. Prepares and presents forms, agreements, or proposals to sell services that address customers’ needs, closes transactions, and secures sales. Establishes professional customer relationships with appropriate customer personnel. Submits time and expense reports to management. Investigates service warranty claims to ensure resolution within organization policies. Analyzes and interprets records of present and past sales, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred for management. Keeps informed of new services and changes that might affect services offered. Keeps informed of company contract procedures and service prices. May work with appropriate internal departments to obtain support and assistance in meeting customers' needs. (Source: eDOT Job Description) [-] Less
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