The graph below is a comparison of salary data for 10 jobs in Springboro, Ohio, as provided by the free SalaryExpert®
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Member Services Representative (Entry):
Under direct supervision, provides customer service to plan members, providers and employer groups by answering inquiries about member eligibility, plan benefits, claims status and demographics. This is an entry level position that typically does not require previous related experience.
Under direct supervision, provides customer service to plan members, providers and employer groups by answering inquiries about member eligibility, plan benefits, claims status and demographics. Provides customer service to plan members, providers and employer groups by answering questions about plan benefits, resolving issues and educating callers. Receives inquiries from members via the internet, telephone and in writing regarding covered benefits. Provides assistance in resolving problems such as finding physicians, arranging transportation, ordering identification cards, changing primary care case managers, filing appeals, resolving billing errors and accessing payment. Maintains records of all contacts and results. Provides claim status, payment amounts and/or denials for processed claims. Reports successive claims payment issues or member issues to management for appropriate intervention. Assists providers with standard electronic claims submission questions and works with providers to resolve problems in filing electronic claims. Mails out provider directories and new member packets. Assists providers and members in accessing information via the organization’s online services directory. This is an entry level position that typically does not require previous related experience. (Source: eDOT Job Description)
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A renter's cost of living for someone making $32,747 in Springboro, Ohio is 99.4% of the US National Average. For more information, or to compare cost of living data between two cities,
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