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The graph below is a comparison of salary data for 10 jobs in Southbridge, Massachusetts, as provided by the free SalaryExpert® Salary Report and Salary Calculator. If you are a professional who requires compensation survey data for your work please consult ERI Economic Research Institute's Salary Assessor.

Medicare Member Services Manager:
Manages Medicare Service... [+] More

Medicare Member Services Manager:
Manages Medicare Service Representatives within the Medicare Membership function in a health plan. Monitors departmental statistics, reports results and develops action plans that address deficits. This position typically requires five years of health plan experience in a customer service call center.

Manages Medicare Service Representatives within the Medicare Membership function in a health plan. Implements policies and procedures within the Medicare Membership department to ensure provision of accurate explanation of benefits and response to Medicare members’ questions and complaints. Plans, implements and continuously evaluates the Medicare member service program to enhance the effective use of services and to improve customer satisfaction. Instructs departmental staff on proper member service procedures and monitors service levels. Researches and evaluates complaint reports to detect patterns, formulate solutions and report needed actions to appropriate individuals, departments or committees. Works with Medicare members on complex issues to offer mutually acceptable alternatives to problems and complaints. Responsible for hiring, developing and managing a qualified staff concerned with providing member service to Medicare members of the health plan. Assists in the preparation and management of the departmental budget. Monitors departmental statistics, reports results and develops action plans that address deficits. This position typically requires five years of health plan experience in a customer service call center. (Source: eDOT Job Description) [-] Less

A renter's cost of living for someone making $50,030 in Southbridge, Massachusetts is 115.3% of the US National Average. For more information, or to compare cost of living data between two cities, click here.

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Medicare Marketing Director, Medicare Member Services Director, Board Chair (Outside Member), Board Vice Chair (Outside Member), Corporate Director (Outside Member), Board Member (Outside), Medicare Marketing Manager, Medicare Claims Supervisor, Member Services Supervisor, Medicare Nurse Case Manager, Medicare Coordinator, Clergy Member, Clergy Member Head, Member Services Manager, Medicare Claims Clerk, Medicare Marketing Representative, Medicare Member Services Representative, Medicare Patient Representative, Member Services Representative, Member Services Representative (Entry), Member Services Representative Medical, Member Services Trainer-Auditor

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