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Commercial Customer Service Representative Salaries Salaries Hourly Rate

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Updated: 05/26/2015

Commercial Customer Service Representative:
Receives and attempts to resolve customer service problems and questions to enhance customer satisfaction and reduce cancellations and/or returns. Attempts to sell products and/or services to new customers and retain existing customers. Assists in calling customers to confirm scheduled appointments. Maintains customer database. Identifies or creates customer wants and needs and offers solutions and benefits to sell new services.

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