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The graph below is a comparison of salary data for 10 jobs in Sacramento, California, as provided by the free SalaryExpert® Salary Report and Salary Calculator. If you are a professional who requires compensation survey data for your work please consult ERI Economic Research Institute's Salary Assessor.

e-Commerce Customer Service Representative:
Supports the development of e-commerce activities, such as online purchase orders, invoicing, Continuous Replenishment Program (CRP) or Vendor Managed Inventory (VMI) activity, warehouse interfaces, and bank relationships, that use electronic communication methods such as Electronic Data Interchange (EDI), File Transfer... [+] More

e-Commerce Customer Service Representative:
Supports the development of e-commerce activities, such as online purchase orders, invoicing, Continuous Replenishment Program (CRP) or Vendor Managed Inventory (VMI) activity, warehouse interfaces, and bank relationships, that use electronic communication methods such as Electronic Data Interchange (EDI), File Transfer Protocol (FTP), etc. Provides first-level problem resolution, including reviewing reports and log files on a daily basis, analyzing transaction files to identify data errors, transmission errors and mapping errors, and working with VAN's (Value Added Network) and trading partners to resolve transmission issues and re-transmit e-commerce documents.

Reviews and resolves daily e-commerce activity and communicates interface issues pertaining to purchase orders, invoices, acknowledgements, and functional acknowledgements. Assists with processes required to initiate new trading partner or new transactions, including setup, development requirements, testing, movement to live processing, and communication with interested parties. Contacts person for customer service and sales team members on trading partner configuration (profiles and SKU), testing, and implementation. Communicates with functional areas, such as Customer Service, Accounts Receivable, and Procurement, on outstanding issues to ensure flow of required information from/to trading partners. Maintains e-commerce documentation and develops clear and up-to-date procedures for ongoing support of e-commerce. Performs mapping functions as necessary to meet current business issues and satisfy business partner requirements. Collaborates with trading partners and internal functional teams to troubleshoot data and mapping issues. Performs backup functions for data synchronization as needed. (Source: eDOT Job Description) [-] Less

A renter's cost of living for someone making $68,546 in Sacramento, California is 109.3% of the US National Average. For more information, or to compare cost of living data between two cities, click here.

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Customer Service Director, Top Customer Service Officer, Customer Service Manager, Customer Service Supervisor, eCommerce Sales Representative, Call Center/Customer Service Trainer, Customer Service Clerk (Post Exchange), Insurance Customer Service Representative (Commercial), Insurance Customer Service Representative (Personal), Customer Complaint Clerk, Banking Customer Service Representative, Customer Service Clerk, Customer Service Representative (General Calls), Customer Service Representative (Specialized Calls), Customer Services Coordinator Printing, Customer Service Representative Instructor, Bilingual Customer Service Representative, Branch Customer Service Representative, Commercial Customer Service Representative, Customer Service Representative Insurance (Commercial), Customer Service Representative Insurance (Personal), Utilities Customer Service Representative, Customer Service Representative Financial

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