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The graph below is a comparison of salary data for 10 jobs in Rocky Mount, North Carolina, as provided by the free SalaryExpert® Salary Report and Salary Calculator. If you are a professional who requires compensation survey data for your work please consult ERI Economic Research Institute's Salary Assessor.

Customer Service Manager:
Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... [+] More

Customer Service Manager:
Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments.

Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. (Source: eDOT Job Description) [-] Less

A renter's cost of living for someone making $68,487 in Rocky Mount, North Carolina is 94.8% of the US National Average. For more information, or to compare cost of living data between two cities, click here.

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Customer Service Manager (CSM), Customer Service Manager Trainee, Manager Customer Service, Customer Service Director, Top Customer Service Officer, Customer Service Supervisor, RN Case Manager (Registered Nurse Case Manager), Call Center/Customer Service Trainer, Customer Service Clerk (Post Exchange), Insurance Customer Service Representative (Commercial), Insurance Customer Service Representative (Personal), Customer Complaint Clerk, Banking Customer Service Representative, Customer Service Clerk, Customer Service Representative (General Calls), Customer Services Coordinator Printing, Chief Customer Service Officer, Customer Technical Services Manager, Customer Service Representative Insurance (Personal), Customer Service Representative (Specialized Calls)

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