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The graph below is a comparison of salary data for 10 jobs in Plymouth, Massachusetts, as provided by the free SalaryExpert® Salary Report and Salary Calculator. If you are a professional who requires compensation survey data for your work please consult ERI Economic Research Institute's Salary Assessor.

Retail Customer Support Representative:
Provides exceptional customer support to customers in a retail environment, including greeting customers and assessing their needs. Exhibits quality customer support from customer on-line or in person, from greeting point through end of conversation or departure, ensuring that all aspects... [+] More

Retail Customer Support Representative:
Provides exceptional customer support to customers in a retail environment, including greeting customers and assessing their needs. Exhibits quality customer support from customer on-line or in person, from greeting point through end of conversation or departure, ensuring that all aspects of a customer’s needs are met and that every customer has a positive experience.

Answers phones and responds to in-person customer inquiries in a timely manner. Answers customer's telephone, mail, and in-person inquiries and directs customers to appropriate sales area Information Clerk. Answers customer’s questions concerning location, price, shipping time and/or costs, and use of merchandise. Resolves customer complaints and requests for refunds, exchanges, and adjustments. Services activations and processes electronic serial number (ESN) changes and bill payments. Responds to billing inquiries, equipment replacement, and processing price plan changes and upgrades. Ensures that all appropriate documentation and data entry is complete. Assists in the administrative functions of the retail establishment, including cash management and asset protection of store inventory. Reconciles cash, including bank deposit, safe fund/till fund, and daily financial transactions, and follows bank deposit procedures. Performs reporting functions as required. May guide new customers through purchasing decision and educate them about their new product or service. May sell company products in the event of high store volume or absence of Sales Representative. (Source: eDOT Job Description) [-] Less

A renter's cost of living for someone making $47,921 in Plymouth, Massachusetts is 111.2% of the US National Average. For more information, or to compare cost of living data between two cities, click here.

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Customer Service Director, IT User Support Director, Top Customer Service Officer, Banking Head of Retail Banking, Customer Service Manager, Financial-Decision Support Analyst, Regional Sales Manager Retail, Retail Area Manager, Retail Supervisor, Technical Support Manager, Zone/District Retail Manager, Customer Service Supervisor, Retail Store Assistant Manager (Experience), Retail Store Assistant Manager (Revenue), Retail Store Manager (Experience), Retail Store Manager (Revenue), User Support Analyst Supervisor, Medical Top Support/Ancillary Executive, Staff Pharmacist Retail-Satellite, Call Center/Customer Service Trainer, User Support Analyst, Building Materials Sales Associate, Retail, Sales Clerk Retail, Customer Service Clerk (Post Exchange), Computer Technical Support Specialist, Arch Support Technician, Buyer Assistant (Retail), Insurance Customer Service Representative (Commercial), Insurance Customer Service Representative (Personal), Meat Cutter Retail, Customer Complaint Clerk, Banking Customer Service Representative, Cashier Retail, Customer Service Clerk, Customer Service Representative (General Calls), Customer Service Representative (Specialized Calls), Customer Services Coordinator Printing, Stock Clerk Retail, e-Commerce Customer Support Manager, Customer Support Specialist

View all job titles for Plymouth, Massachusetts