The graph below is a comparison of salary data for 10 jobs in Mukilteo, Washington, as provided by the free SalaryExpert®
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Average Salary
Updated: 05/24/2013
Member Services Trainer-Auditor:
Ensures maximum effectiveness of customer service programs by providing instruction and training to new service representatives. Provides customer service in a senior capacity to plan members, providers, and employer groups by answering complex benefit questions, resolving issues, and educating callers.... [+] More
Member Services Trainer-Auditor:
Ensures maximum effectiveness of customer service programs by providing instruction and training to new service representatives. Provides customer service in a senior capacity to plan members, providers, and employer groups by answering complex benefit questions, resolving issues, and educating callers. Serves as a resource for all entry-level Member Service Representatives and may assist with resolution of issues or handle calls that cannot be resolved by less-experienced staff.
Designs and implements programs to improve performance and efficiency. Develops and implements customer service skills testing mechanisms. Teaches team members how to communicate effectively with providers and members of the health plan and answer inquiries about member eligibility, plan benefits, claims status, and demographics. Monitors customer service performance levels within the department. Researches and resolves problems, complaints, and concerns. (Source: eDOT Job Description) [-] Less
Cost of Living Data
A renter's cost of living for someone making $95,775 in Mukilteo, Washington is 107.5% of the US National Average. For more information, or to compare cost of living data between two cities, click here.
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