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The graph below is a comparison of salary data for 10 jobs in Medford, New York, as provided by the free SalaryExpert® Salary Report and Salary Calculator. If you are a professional who requires compensation survey data for your work please consult ERI Economic Research Institute's Salary Assessor.

Membership Services Director:
Directs the member services function in a health plan. Plans, implements, and continuously evaluates the member services program to enhance the effective use of services and to improve customer satisfaction. Typically requires a bachelor's degree with five years of health... [+] More

Membership Services Director:
Directs the member services function in a health plan. Plans, implements, and continuously evaluates the member services program to enhance the effective use of services and to improve customer satisfaction. Typically requires a bachelor's degree with five years of health plan experience in a customer service call center.

Plans and directs operations within the Member Services Department to provide explanation of benefits and response to members' questions and complaints. Instructs departmental staff on proper member service procedures and monitors service levels. Researches and evaluates complaint reports to detect patterns, formulate solutions, and report needed actions to appropriate individuals, departments or committees. Works with members on complex issues to offer mutually acceptable alternatives to problems and complaints. Responsible for hiring, developing, and managing a qualified staff concerned with providing member services to members of the health plan. Monitors departmental statistics, reports results, and develops action plans that address deficits. Participates on various committees to formulate actions to proactively address member and provider needs. Prepares and presents management reports that show departmental activities as well as specific problems identified and solutions. Develops and implements policies and procedures related to customer service. Prepares and manages the departmental budget. (Source: eDOT Job Description) [-] Less

A renter's cost of living for someone making $111,850 in Medford, New York is 123.5% of the US National Average. For more information, or to compare cost of living data between two cities, click here.

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Membership Manager, Manager Membership, Association Membership Sales Representative, Membership Assistant, Membership Associate, Membership Solicitor, Membership Secretary, Actuarial Services Director, Business Services Director, Customer Service Director, Employee Services Director, Food Services Director, Clinical Services Director, Social Services Director, Volunteer Services Director, Ambulatory Services Director, Nursing Services Director, Outpatient Services Director, Rehabilitation Services Director, Resident and Facility Services Director

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