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The graph below is a comparison of salary data for 10 jobs in Lakeland, Florida, as provided by the free SalaryExpert® Salary Report and Salary Calculator. If you are a professional who requires compensation survey data for your work please consult ERI Economic Research Institute's Salary Assessor.

Call Center Supervisor:
Supervises and coordinates activities of Call Center Representative and/or Telemarketing Representatives who solicit orders for merchandise or services over the telephone. Studies schedules and estimates time for completion of job assignments. Monitors calls to ensure quality standards. Is required to... [+] More

Call Center Supervisor:
Supervises and coordinates activities of Call Center Representative and/or Telemarketing Representatives who solicit orders for merchandise or services over the telephone. Studies schedules and estimates time for completion of job assignments. Monitors calls to ensure quality standards. Is required to be adept in activities of employees supervised. This position typically reports to a manger and is a first-level supervisory position.

Establishes or adjusts work procedures to meet department deadlines. Recommends measures to improve methods, quantity of sales, and suggests changes in working conditions to increase efficiency. Analyzes and resolves work problems, or assists employees in solving work problems. May compile lists of prospective clients to provide leads for additional business. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. May recruit, hire, train staff, evaluate employee performance, and recommend or initiate promotions, transfers, and disciplinary action. May supervise inbound or outbound call center representatives. (Source: eDOT Job Description) [-] Less

A renter's cost of living for someone making $66,660 in Lakeland, Florida is 92.4% of the US National Average. For more information, or to compare cost of living data between two cities, click here.

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Supervisor Call Center, Call Center Nurse RN, Nurse Call Center Manager, Medical Call Center Nurse, Call Center/Customer Service Trainer, Call Center Administration Operations Manager, Call Center Representative (Complex Calls), Call Center Representative (General Calls), Call Center Representative (Specialized Calls), Call Center Manager, Call Center Sales Representative, Will Call Clerk, Call Center Traffic & Scheduling Analyst, Call Out Clerk, Top Call Center Executive, Call Center Registered Nurse, Registered Nurse Call Center, Service Center Supervisor, Call Center Team Leader, Customer Center Representative (Complex Calls), Customer Center Representative (General Calls), Customer Center Representative (Specialized Calls), Customer Service Representative (General Calls), Customer Service Representative (Specialized Calls)

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