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The graph below is a comparison of salary data for 10 jobs in Knoxville, Tennessee, as provided by the free SalaryExpert® Salary Report and Salary Calculator. If you are a professional who requires compensation survey data for your work please consult ERI Economic Research Institute's Salary Assessor.

Call Center Representative (General Calls):
Answers general inbound... [+] More

Call Center Representative (General Calls):
Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in nature. Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems and/or order system along with a basic knowledge of company, services, and products.

Responds to customer questions, explains available services, corrects errors, provides information on pricing, takes orders, develops leads, and/or sells products and services. Passes more complex customer inquiries to higher level Call Center Representatives. (Source: eDOT Job Description) [-] Less

A renter's cost of living for someone making $27,190 in Knoxville, Tennessee is 85.3% of the US National Average. For more information, or to compare cost of living data between two cities, click here.

Afton, Antioch, Brentwood, Chattanooga, Clarksville, Cleveland, Collierville, Columbia, Cookeville, Cordova, Crossville, Dickson, Dyersburg, Fairview, Franklin, Gallatin, Germantown, Goodlettsville, Greeneville, Hendersonville, Hixson, Humboldt, Jackson, Johnson City, Kingsport, La Vergne, Lebanon, Lenoir City, Madison, Memphis, Morristown, Mount Juliet, Murfreesboro, Nashville, Paris, Somerville, Sweetwater, Union City

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Call Center Nurse RN, Nurse Call Center Manager, Call Center Representative (Complex Calls), Call Center Representative (Specialized Calls), Customer Center Representative (Complex Calls), Customer Center Representative (General Calls), Customer Center Representative (Specialized Calls), Call Center/Customer Service Trainer, Call Center Administration Operations Manager, Call Center Manager, Call Center Sales Representative, Call Center Supervisor, Supervisor Call Center, Will Call Clerk, Call Center Traffic & Scheduling Analyst, Call Out Clerk, Customer Service Representative (General Calls), Customer Service Representative (Specialized Calls), Top Call Center Executive, Call Center Registered Nurse, Medical Call Center Nurse, Registered Nurse Call Center, Call Center Team Leader

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