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The graph below is a comparison of salary data for 10 jobs in Kendall, Florida, as provided by the free SalaryExpert® Salary Report and Salary Calculator. If you are a professional who requires compensation survey data for your work please consult ERI Economic Research Institute's Salary Assessor.

Software Support Manager:
Leads the customer support call center for software products. Manages the activities of a software support team and oversees overall team performance. Resolves escalated issues.

Monitors the software support team's performance toward response and resolution metrics. Manages staffing levels and support... [+] More

Software Support Manager:
Leads the customer support call center for software products. Manages the activities of a software support team and oversees overall team performance. Resolves escalated issues.

Monitors the software support team's performance toward response and resolution metrics. Manages staffing levels and support coverage. Refines support policies and procedures. Ensures the highest levels of customer satisfaction. Provides phone support to troubleshoot and resolve client support issues. Maintains technical knowledge base and software documentation. Assists sales team as needed on technical calls related to software products. Assists clients with the installation and configuration of software products. Provides higher-level support for client hardware and database issues. Serves as the technical liaison to potential and existing customers by participating in pre- and post-sale conference calls, software installations, and ongoing technical support. Designs and implements cross-training programs for support staff. (Source: eDOT Job Description) [-] Less

A renter's cost of living for someone making $146,307 in Kendall, Florida is 102.4% of the US National Average. For more information, or to compare cost of living data between two cities, click here.

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