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The graph below is a comparison of salary data for 10 jobs in Houston, Texas, as provided by the free SalaryExpert® Salary Report and Salary Calculator. If you are a professional who requires compensation survey data for your work please consult ERI Economic Research Institute's Salary Assessor.

Customer Complaint Clerk:
Examines and responds to customer complaints about merchandise, service, billing, or credit rating. Checks records, such as bills, computer printouts, microfilm, meter readings, bills of lading, and related documents and correspondence, and converses or corresponds with customer and other company... [+] More

Customer Complaint Clerk:
Examines and responds to customer complaints about merchandise, service, billing, or credit rating. Checks records, such as bills, computer printouts, microfilm, meter readings, bills of lading, and related documents and correspondence, and converses or corresponds with customer and other company personnel, such as billing, credit, sales, service, or shipping, to obtain facts regarding customer complaint. Examines pertinent information to determine accuracy of customer complaint and to determine responsibility for errors. Notifies customer and designated personnel of findings, adjustments, and recommendations, such as exchange of merchandise, refund of money, credit of customer's account, or adjustment of customer's bill. May recommend to management improvements in product, packaging, shipping methods, service, or billing methods and procedures to prevent future complaints of similar nature. May examine merchandise to determine accuracy of complaint. May follow up on recommended adjustments to ensure customer satisfaction. May key information into computer to obtain computerized records. May trace missing merchandise and be designated tracer clerk. May investigate overdue and damaged shipments or shortages in shipments for common carrier and be designated over-short-and-damage clerk. May be designated according to type of complaint adjusted as bill adjuster; merchandise-adjustment clerk; service investigator. (Source: eDOT Job Description) [-] Less

A renter's cost of living for someone making $34,798 in Houston, Texas is 95.1% of the US National Average. For more information, or to compare cost of living data between two cities, click here.

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Public Utilities Complaint Analyst Supervisor, Customer Service Director, Top Customer Service Officer, Complaint Evaluation Officer, Complaint Evaluation Supervisor, Supervisor Customer Complaint Services, Customer Service Manager, Customer Service Supervisor, Complaint Inspector, Call Center/Customer Service Trainer, Customer Service Clerk (Post Exchange), Complaint Clerk, Consumer Relations Complaint Clerk, Insurance Customer Service Representative (Commercial), Insurance Customer Service Representative (Personal), Banking Customer Service Representative, Customer Service Clerk, Customer Service Representative (General Calls), Customer Service Representative (Specialized Calls), Customer Services Coordinator Printing, Customer Sales Clerk, Customer Service Clerk, Clerk Customer Order, Clerk Customer Service, Customer Account Clerk, Utility Complaints Investigator, Investigator Utility Bill Complaints

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