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The graph below is a comparison of salary data for 10 jobs in East Stroudsburg, Pennsylvania, as provided by the free SalaryExpert® Salary Report and Salary Calculator. If you are a professional who requires compensation survey data for your work please consult ERI Economic Research Institute's Salary Assessor.

Consumer Relations Complaint Clerk:
Examines and responds to customer complaints about merchandise, service, billing, or credit rating. Checks records, such as bills, computer printouts, microfilm, meter readings, bills of lading, and related documents and correspondence, and converses or corresponds with customer and other company... [+] More

Consumer Relations Complaint Clerk:
Examines and responds to customer complaints about merchandise, service, billing, or credit rating. Checks records, such as bills, computer printouts, microfilm, meter readings, bills of lading, and related documents and correspondence, and converses or corresponds with customer and other company personnel, such as billing, credit, sales, service, or shipping, to obtain facts regarding customer complaint. Examines pertinent information to determine accuracy of customer complaint and to determine responsibility for errors. Notifies customer and designated personnel of findings, adjustments, and recommendations, such as exchange of merchandise, refund of money, credit of customer's account, or adjustment of customer's bill. May recommend to management improvements in product, packaging, shipping methods, service, or billing methods and procedures to prevent future complaints of similar nature. May examine merchandise to determine accuracy of complaint. May follow up on recommended adjustments to ensure customer satisfaction. May key information into computer to obtain computerized records. May trace missing merchandise and be designated tracer clerk. May investigate overdue and damaged shipments or shortages in shipments for common carrier and be designated over-short-and-damage clerk. May be designated according to type of complaint adjusted as bill adjuster; merchandise-adjustment clerk; service investigator. (Source: eDOT Job Description) [-] Less

A renter's cost of living for someone making $34,237 in East Stroudsburg, Pennsylvania is 90.2% of the US National Average. For more information, or to compare cost of living data between two cities, click here.

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Public Utilities Complaint Analyst Supervisor, Complaint Evaluation Officer, Complaint Evaluation Supervisor, Supervisor Customer Complaint Services, Consumer Information Director, Banking Loan Manager Consumer, Banking Loan Officer Consumer, Complaint Inspector, Complaint Clerk, Customer Complaint Clerk, Utility Complaints Investigator, Investigator Utility Bill Complaints

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