Communications Coordinator: Facilitates telephone... [+] More
Communications Coordinator: Facilitates telephone communications services in hospital. Talks with administrative personnel to determine hospital requirements for communications equipment, such as switchboards, public-address paging systems, and extension telephones. Picks equipment to be installed, based on anticipated volume of calls, and knowledge of available equipment. Prepares instruction and procedure manuals for switchboard operation and training, applying knowledge of hospital procedures, departmental functions, and equipment. Arranges with telephone company personnel for special training of workers, as necessary. Determines methods of improving telephone service from discussions with supervisory personnel, observation of switchboard operations, and analysis of service complaints. May estimate telephone services costs for use in preparing hospital budget. May prepare records and reports for management, concerning telephone services.
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