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The graph below is a comparison of salary data for 10 jobs in Cleveland, Ohio, as provided by the free SalaryExpert® Salary Report and Salary Calculator. If you are a professional who requires compensation survey data for your work please consult ERI Economic Research Institute's Salary Assessor.

Customer Account Representative:
Manages orders primarily for large and repeat customers. Provides service and support to customers, providing information on products, orders in process, and other information. Processes incoming orders and assists with resolving customer service problems.

Receives and processes orders and cancellations. Reviews... [+] More

Customer Account Representative:
Manages orders primarily for large and repeat customers. Provides service and support to customers, providing information on products, orders in process, and other information. Processes incoming orders and assists with resolving customer service problems.

Receives and processes orders and cancellations. Reviews reports to verify shipments on time and for order accuracy. Advises customers of any changes needed for their orders. Receives and documents customer complaints. Conducts all follow up required to respond to customer needs. Makes credit/debit adjustments for customer accounts and provides research to document adjustments. Assists sales personnel by providing information for accurate customer record maintenance. Provides assistance to customers on technical inquiries by investigating and providing information by contacting appropriate personnel or department. Provides support to sales and marketing through direct contact with customers. Maintains effective communications between sales, marketing, and logistics operations to effectively handle customer inquiries regarding price, product availability, and transportation methods and needs. Provides special reports and documentation to customers as requested. May assist in maintaining a quality showroom with merchandise in excellent condition. May schedule trucks for terminal and warehouse shipments, prioritize customer needs to determine shipment schedules, revise quantities when carriers are unable to carry the requested loads due to weight limitations, and ensure orders are confirmed with all ship locations. (Source: eDOT Job Description) [-] Less

A renter's cost of living for someone making $36,714 in Cleveland, Ohio is 104.9% of the US National Average. For more information, or to compare cost of living data between two cities, click here.

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Account Executive Field Sales Representative, Account Manager Client Services, Account Manager Sales, Philanthropy Account Manager, Account Analyst, Account Executive Advertising, Account Installation Specialist Associate, Account Installation Supervisor, Account Services Director, Advertising Account Executive, Account Supervisor, Premium Billing Account Analyst, Premium Billing Account Analyst (Entry), Premium Billing Account Analyst (Mentor), Account Classification Clerk, Charge Account Clerk, Account Information Clerk, Customer Service Representative Instructor, Customer Center Representative (Complex Calls), Customer Center Representative (General Calls), Customer Center Representative (Specialized Calls), Customer Relations Representative, Insurance Customer Service Representative (Commercial), Insurance Customer Service Representative (Personal), Customer Service Representative Insurance (Commercial), Customer Service Representative Insurance (Personal), Utilities Customer Service Representative, Customer Account Clerk, Banking Customer Service Representative, Customer Service Representative (General Calls), Customer Service Representative (Specialized Calls)

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