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The graph below is a comparison of salary data for 10 jobs in Chico, California, as provided by the free SalaryExpert® Salary Report and Salary Calculator. If you are a professional who requires compensation survey data for your work please consult ERI Economic Research Institute's Salary Assessor.

Call Center Representative (Complex Calls):
Answers inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of complex customer inquiries and problems, having experience and advanced knowledge, which is what distinguishes this position... [+] More

Call Center Representative (Complex Calls):
Answers inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of complex customer inquiries and problems, having experience and advanced knowledge, which is what distinguishes this position from lower-level Call Center Representatives. Requires higher degree of skill and ability to explain most complex matters to ensure customer satisfaction and retention, and to sell products and services, and may require considerable adaptation in response to the particular customer in order to achieve success.

Responds to customer questions, explains available services, corrects errors, provides information on pricing, takes orders, develops leads, troubleshoots, researches, and/or selling products and services. Requires knowledge to interface successfully with other department within the company, extensive knowledge to navigate company's customer information systems and/or order system, and extensive knowledge of company, services, and products. Handles the most complex customer inquiries, and only rare cases may be passed to higher level leader or supervisor. May provide assistance to lower-level Call Center Representatives. (Source: eDOT Job Description) [-] Less

A renter's cost of living for someone making $45,287 in Chico, California is 102.4% of the US National Average. For more information, or to compare cost of living data between two cities, click here.

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Call Center Nurse RN, Nurse Call Center Manager, Sales Representative (Highly Complex Products), Customer Center Representative (Complex Calls), Representative Sales (Highly Complex Products), Call Center Representative (General Calls), Call Center Representative (Specialized Calls), Customer Center Representative (General Calls), Customer Center Representative (Specialized Calls), Drafter (Complex), Call Center/Customer Service Trainer, Call Center Administration Operations Manager, Call Center Manager, Call Center Sales Representative, Call Center Supervisor, Supervisor Call Center, Will Call Clerk, Call Center Traffic & Scheduling Analyst, Call Out Clerk, Customer Service Representative (General Calls), Customer Service Representative (Specialized Calls), Top Call Center Executive, Call Center Registered Nurse, Medical Call Center Nurse, Registered Nurse Call Center, Call Center Team Leader

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