Call Center Representative (General Calls): Answers general inbound... [+] More
Call Center Representative (General Calls): Answers general inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in nature. Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems and/or order system along with a basic knowledge of company, services, and products.
Responds to customer questions, explains available services, corrects errors, provides information on pricing, takes orders, develops leads, and/or sells products and services. Passes more complex customer inquiries to higher level Call Center Representatives. (Source: eDOT Job Description) [-] Less
Cost of Living Data
A renter's cost of living for someone making $32,869 in Vancouver, Washington is 107.6% of the US National Average. For more information, or to compare cost of living data between two cities, click here.
View "Call Center Representative (General Calls)" salary data for other cities in Washington