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The graph below is a comparison of salary data for 10 jobs in Blountville, Tennessee, as provided by the free SalaryExpert® Salary Report and Salary Calculator. If you are a professional who requires compensation survey data for your work please consult ERI Economic Research Institute's Salary Assessor.

Member Services Representative Medical:
Communicates effectively with providers and members of the health plan, answering inquiries about member eligibility, plan benefits, claims status and demographics.

In a senior capacity, provides customer service to plan members, providers and employer groups by answering complex benefit questions, resolving... [+] More

Member Services Representative Medical:
Communicates effectively with providers and members of the health plan, answering inquiries about member eligibility, plan benefits, claims status and demographics.

In a senior capacity, provides customer service to plan members, providers and employer groups by answering complex benefit questions, resolving issues and educating callers. Receives inquiries from members via the internet, telephone and in writing regarding covered benefits. Provides assistance in resolving problems such as finding physicians, arranging transportation, ordering identification cards, changing primary care case managers, filing appeals, resolving billing errors and accessing payment. Serves as a resource for all entry level Member Service Representatives and may assist with resolution of issues or handle calls that cannot be resolved by less experienced staff. Maintains records of all contacts and results. Provides claim status, payment amounts and/or denials for processed claims. Assists providers with standard electronic claims submission questions and works with providers to resolve problems in filing electronic claims. Researches and resolves problems, complaints and concerns. Mails out provider directories and new member packets. Assists providers and members in accessing information via the organization’s online services directory. Reports suspected cases of member of provider fraud and abuse. Reports successive claims payment issues or member issues to management for appropriate intervention. Typically has more than three years of experience in customer service. May intercede on the member’s behalf with providers and other parties to resolve member problems. (Source: eDOT Job Description) [-] Less

A renter's cost of living for someone making $36,647 in Blountville, Tennessee is 89.1% of the US National Average. For more information, or to compare cost of living data between two cities, click here.

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Board Chair (Outside Member), Board Vice Chair (Outside Member), Corporate Director (Outside Member), Medicare Member Services Director, Board Member (Outside), Chairman of Board (Outside Member), Director Corporate (Outside Member), Medicare Member Services Manager, Member Services Supervisor, Clergy Member, Clergy Member Head, Member Services Manager, Medicare Member Services Representative, Member Services Representative, Member Services Representative (Entry), Member Services Trainer-Auditor, Faculty Member College or University, Faculty Member Technical Institute, Medical Patient Relations Representative, Medical Services Manager, Medical Services Supervisor, Medical Top Professional Services Executive, Emergency Medical Services Coordinator, Medical Service Technician, Medical & Dental Insurance Sales Representative, Medical Sales Representative, Technical Instrument Sales Representative (Non-Medical), Insurance Sales Representative Medical & Dental, Medical Pharmaceutical Sales Representative, Sales Representative Medical, Sales Representative Medical & Dental Insurance, Sales Representative Technical Instrument (Non-Medical), Technical Sales Representative Medical

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