Investigates customers'... [+] More

Investigates customers' bill complaints for gas and electric power service. Examines weather conditions, meter-reading schedules, meter read records, microfilm, computer printouts, accounting records, and other related sources for errors or cause of high bill. Talks with customer to explain reasons for high bill. Corrects meter-reading or billing errors.

Checks weather reports for weather conditions during billing period that might have contributed to increased use of service. Examines meter-reading schedules to determine if early readings increased billing period. Reviews meter books, microfilm, computer printouts, and machine accounting records for errors causing high bill. Orders tests to detect meter malfunctions. Confers with customer in person, by telephone, or dictates correspondence to explain reasons for high bill. Prepares forms required for correction of meter-reading or billing errors. [-] Less

Investigates customers'... [+] More

Investigates customers' bill complaints for gas and electric power service. Examines weather conditions, meter-reading schedules, meter read records, microfilm, computer printouts, accounting records, and other related sources for errors or cause of high bill. Talks with customer to explain reasons for high bill. Corrects meter-reading or billing errors.

Checks weather reports for weather conditions during billing period that might have contributed to increased use of service. Examines meter-reading schedules to determine if early readings increased billing period. Reviews meter books, microfilm, computer printouts, and machine accounting records for errors causing high bill. Orders tests to detect meter malfunctions. Confers with customer in person, by telephone, or dictates correspondence to explain reasons for high bill. Prepares forms required for correction of meter-reading or billing errors. [-] Less

Investigates and detects vandalism, thievery, shoplifting, or dishonesty among employees or patrons of a business establishment. Conducts investigations on own initiative or on request of management. Stakes out company grounds to apprehend suspects in illegal acts. Interrogates suspects and apprehends... [+] More

Investigates and detects vandalism, thievery, shoplifting, or dishonesty among employees or patrons of a business establishment. Conducts investigations on own initiative or on request of management. Stakes out company grounds to apprehend suspects in illegal acts. Interrogates suspects and apprehends culprits. Files complaints against suspects and testifies in court as witness.

Writes case reports. Alerts other retail establishments when person of known criminal character is observed in store. May be designated according to type of establishment. [-] Less

Researches and prepares cases relating to administrative appeals of civil service members

examines state government, personnel, college, or university rules and regulations. Answers members' questions regarding rights and benefits and advises on how rules apply to individual situations. Presents arguments and evidence to support appeal at appeal hearing. Calls upon witnesses to testify at hearing.

Investigates source of... [+] More

Investigates source of alarm and trouble signals on subscribers' premises, as recorded in central station of electrical protective signaling system. Checks into disturbances, such as unlawful intrusion, fires, and property damage. Apprehends unauthorized people found on property, using armed force if necessary, and releases them to custody of authorities.

Calls supervisor by radio or telephone to report irregularities and obtain further instructions. Adjusts and repairs subscriber's signaling equipment to restore service, using hand tools. Coordinates activities with police and fire departments during alarms. Writes investigation and automobile usage reports. [-] Less

Investigates cases of... [+] More

Investigates cases of fraud involving use of charge cards reported lost or stolen, cash refunds, and nonexistent accounts in retail stores. Receives information from credit, sales, and collection departments regarding suspected fraud cases. Asks store personnel questions, and observes and interrogates suspected customers to obtain evidence. Compiles detailed reports on fraud cases, and submits and discusses cases with police.

Consults with postal officials when charge cards are reported stolen in mail. Testifies at court trials of offenders. Prepares reports of fraud cases and submits reports to security department and other store officials. [-] Less

Assists or substitutes for other workers in photofinishing laboratory, performing a variety of tasks.

Sorts prints according to size and order number to facilitate handling. Tends automatic cutting machine that cuts roll into individual prints. Watches automatic film developing machine that... [+] More

Assists or substitutes for other workers in photofinishing laboratory, performing a variety of tasks.

Sorts prints according to size and order number to facilitate handling. Tends automatic cutting machine that cuts roll into individual prints. Watches automatic film developing machine that develops and fixes image on film. Removes prints from print developer rinse tray and tends drum-type drier that dries prints. Prepares daily production sheet, noting quantity and kind of work performed. [-] Less

Performs a variety of tasks in the manufacture of mobile homes and travel trailers.

Tends woodworking and metalworking machines to cut and shape wood and metal parts. Cuts, shapes, and assembles parts, using hand tools and power tools. Installs parts, household... [+] More

Performs a variety of tasks in the manufacture of mobile homes and travel trailers.

Tends woodworking and metalworking machines to cut and shape wood and metal parts. Cuts, shapes, and assembles parts, using hand tools and power tools. Installs parts, household appliances, furnishings, and fixtures, using hand tools and power tools. Trains inexperienced workers. Assists, relieves, or substitutes for other labor positions in the plant. [-] Less

Arranges layout of work stations for workers engaged in fabricating, processing, or assembling electronic equipment and components, such as semiconductor devices, printed circuit boards (pcb's), chassis assemblies, and wire harnesses and cables

reads specifications, such as process guide, bill of material,... [+] More

Arranges layout of work stations for workers engaged in fabricating, processing, or assembling electronic equipment and components, such as semiconductor devices, printed circuit boards (pcb's), chassis assemblies, and wire harnesses and cables

reads specifications, such as process guide, bill of material, wiring diagram, mechanical print, and schematic diagram, to determine materials and equipment needed, such as component parts, chemicals and gases, tools, test instruments, and jigs and fixtures, for work stations. Prepares and submits requisitions for equipment, parts, or tools required to initially set up or resupply work stations. Positions materials and equipment in specified arrangement at work stations. May explain or demonstrate work procedures to other workers in fabricating, processing, and assembly functions. May perform fabricating, processing, or assembly work in absence of line worker. May set and adjust controls for processing, fabricating, and assembly line equipment, such as furnaces, process chambers, power supplies, timers, and multimeters. May test assemblies, using testing machines or instruments, such as meters, resistance bridges, and automatic component testers. May repair or rework assembled items by removing, adding, or replacing parts or resoldering or rebonding defective connections, using handtools or power tools. [-] Less

Investigates customers'... [+] More

Investigates customers' bill complaints for gas and electric power service. Examines weather conditions, meter-reading schedules, meter read records, microfilm, computer printouts, accounting records, and other related sources for errors or cause of high bill. Talks with customer to explain reasons for high bill. Corrects meter-reading or billing errors.

Checks weather reports for weather conditions during billing period that might have contributed to increased use of service. Examines meter-reading schedules to determine if early readings increased billing period. Reviews meter books, microfilm, computer printouts, and machine accounting records for errors causing high bill. Orders tests to detect meter malfunctions. Confers with customer in person, by telephone, or dictates correspondence to explain reasons for high bill. Prepares forms required for correction of meter-reading or billing errors. [-] Less