Maintains customer accounting records. Prepares and enters charges and payments to customers' accounts for losses, additional deposits, and special and irregular charges. Investigates incorrect billings on customers' accounts and prepares instructions for correction. Creates reports on results of investigations. Compiles... [+] More

Maintains customer accounting records. Prepares and enters charges and payments to customers' accounts for losses, additional deposits, and special and irregular charges. Investigates incorrect billings on customers' accounts and prepares instructions for correction. Creates reports on results of investigations. Compiles information requested by customer and others pertaining to customer accounts.

Applies overpayments to charges on customers' accounts or prepares vouchers for refund. Reviews accounts not billed and prepares bill from available information. Enters information in books that was received too late for billing. Prepares lists of special billing instructions, incorporating charges shown on customers' account. Processes final bills that exceed amount of deposit to enter amount of net bill. Prepares and mails duplicate bills as requested. May interview customers and others in person or by telephone to answer inquiries and complaints pertaining to bills, customer deposits, and accounts. May specialize in handling inquiries received by mail, compiling information from customer accounting records. [-] Less

Maintains customer accounting records. Prepares and enters charges and payments to customers' accounts for losses, additional deposits, and special and irregular charges. Investigates incorrect billings on customers' accounts and prepares instructions for correction. Creates reports on results of investigations. Compiles... [+] More

Maintains customer accounting records. Prepares and enters charges and payments to customers' accounts for losses, additional deposits, and special and irregular charges. Investigates incorrect billings on customers' accounts and prepares instructions for correction. Creates reports on results of investigations. Compiles information requested by customer and others pertaining to customer accounts.

Applies overpayments to charges on customers' accounts or prepares vouchers for refund. Reviews accounts not billed and prepares bill from available information. Enters information in books that was received too late for billing. Prepares lists of special billing instructions, incorporating charges shown on customers' account. Processes final bills that exceed amount of deposit to enter amount of net bill. Prepares and mails duplicate bills as requested. May interview customers and others in person or by telephone to answer inquiries and complaints pertaining to bills, customer deposits, and accounts. May specialize in handling inquiries received by mail, compiling information from customer accounting records. [-] Less

Oversees and/or handles the service, solicitation, or sale of certain accounts, with duties entailing estimating and analyzing records of present and past operations, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred. Finds and contacts potential new... [+] More

Oversees and/or handles the service, solicitation, or sale of certain accounts, with duties entailing estimating and analyzing records of present and past operations, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred. Finds and contacts potential new customers in order to grow the membership base and revenue in a designated territory.

Cultivates and maintains favorable contact with accounts of the organization for the sale of products and services in assigned area or territory. Sustains a record of high sales achievement. Demonstrates complete knowledge of organization's policies, products, and/or services. Communicates directly with new and existing customers or clients to explain features and merits of products or services offered. Demonstrates product or services and provides assistance in the best application of products or services. Answers all questions concerning a product or service, with appropriate coordination of sales negotiations where required. Closes transactions and takes orders. Investigates product/service warranty claims to ensure resolution within organization policies. Calculates and quotes prices. Analyzes and interprets records of present and past sales, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred for management. Submits time and expense reports to management. May coordinate company technical engineering support and services to ascertain customers needs. May specialize in a specific product or service. May be responsible for sales budget. May attend trade shows and conferences. [-] Less

Manages and motivates a staff to help deliver outstanding service and strong account management to a broad customer base. Manages the service or sale of certain accounts, with duties entailing estimating and analyzing records of present and past operations, trends... [+] More

Manages and motivates a staff to help deliver outstanding service and strong account management to a broad customer base. Manages the service or sale of certain accounts, with duties entailing estimating and analyzing records of present and past operations, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred. Provides thorough and professional services that enable the organization to meet the customer's expectations. Organizes, coordinates, and maintains the internal activities of team.

Finds and contacts potential new customers. Keeps in contact with customers, answers their questions, and deals with complaints. Establishes a strong customer service culture, helping to create the reputation of the business as a trusted advisor to customers. Possesses excellent communication and team leadership skills, and outstanding organizational skills. Uses innovation and forward thinking to build strong internal and external relationships. Understands and improves processes to deliver on customer expectations. Predicts future market trends and develops new sales ideas. Interprets accounts and records to management. May be responsible for sales budget. May attend trade shows and conferences. [-] Less

Manages the service or sale of certain accounts. Estimates and analyzes records of present and past operations, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred. Identifies and contacts potential new customers.

Keeps in contact with clients, answers... [+] More

Manages the service or sale of certain accounts. Estimates and analyzes records of present and past operations, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred. Identifies and contacts potential new customers.

Keeps in contact with clients, answers their questions, and deals with complaints. Predicts future market trends and develops new sales ideas. Interprets accounts and records to management. May be responsible for sales budget. May attend trade shows and conferences. [-] Less

Provides personalized service and day-to-day administration of philanthropy accounts for a nonprofit organization. Manages individual or company philanthropy accounts set up for donors. Assures distributions are made following the requests of the donors for specified amounts on specified dates and... [+] More

Provides personalized service and day-to-day administration of philanthropy accounts for a nonprofit organization. Manages individual or company philanthropy accounts set up for donors. Assures distributions are made following the requests of the donors for specified amounts on specified dates and to specified charitable organizations or per the requirements of the philanthropy management organization.

Aids in setting up donor deposits to by payroll deduction, credit cards, checks, securities, or monthly billing. Oversees processing of quarterly and/or year-end statements showing deposits or gifts made to accounts and distributions made from accounts. Participates in the planning and implementing of organization standards, guidelines, policies, and procedures. Assures that each requested charitable organization is a qualified 501(c)3 according to IRS Tax Code laws to which contributions are tax deductible and that qualify as public charities within IRC section 170(B)(1)(A). Develops and executes strategies for prospect research, corporate giving, charitable sponsorships, corporate responsibility, and community outreach, while promoting the positive visibility of the company. Manages department functions, including prospect management, maintaining the database of donors and recipients, and handling all donations, disbursements, and referral and gift processing. Participates in fundraising efforts. [-] Less

Analyzes and adjusts collected sales or receivable balances for existing customer base, identifying, validating, or collecting client or customer deductions, driving the balance through to resolution. Collects documents to prepare accounts for resolution. Reviews and analyzes documents to validate billing... [+] More

Analyzes and adjusts collected sales or receivable balances for existing customer base, identifying, validating, or collecting client or customer deductions, driving the balance through to resolution. Collects documents to prepare accounts for resolution. Reviews and analyzes documents to validate billing or sales history, identifies necessary billing adjustments, and completes paperwork to support these changes. Initiates telephone contact and maintains proper follow up with assigned customers, if necessary. Identifies problem/credit risk customers and initiates timely escalation for possible legal review.

Establishes and maintains positive interactions with internal departments to resolve customer disputes in a timely manner. Provides timely and accurate accounts receivable reporting for aging balances. Identifies and initiates resolution of unapplied and misapplied cash. Compiles, processes, and analyzes data related to the sales and marketing of products. Establishes and maintains databases for promotions, price changes, cost changes, item maintenance, and other information regarding sales and marketing activities. Analyzes sales data to identify product movement activity. Assists in providing timely and accurate reporting of revenue and subscriber or customer information. Consolidates and analyzes all revenue and distributes accurate reporting to assist in forecasting and budgeting. Works with necessary personnel to assure attainment of organization objectives. Requests and obtains required documentation to assist with analysis. Prepares required reports, such as payment verification reports, needed back-up reports, top accounts reports, reports of promises, and recommended adjustment reports. Documents all activity. Reviews monthly projections, advises if obtainable, and provides any issues with assigned clients or customers. Develops and maintains exceptional business relationships with both external and internal customers. Assures that payment verifications and all activity impacting month-end reports and billing are processed timely and accurately. Conducts statistical analysis and applies principles of accounting to analyze past and present financial operations and estimates future revenues and expenditures. Analyzes records of present and past operations, trends and costs, estimated and realized revenues, administrative commitments, and obligations incurred. Advises management regarding matters, such as effective use of resources and return on investments scenarios. Identifies and develops added-value reports that would assist in developing solutions to maximize revenue. May develop, install, and maintain accounting systems that provide control of investments, receivables, and expenditures. May take a leadership role on task forces and committees designed to improve business processes. [-] Less

Directs, promotes, develops, and coordinates advertising campaign for clients of advertising agency. Confers with client to determine advertising requirements and budgetary limitations, utilizing knowledge of product or service to be advertised, media capabilities, and audience characteristics. Confers with agency artists,... [+] More

Directs, promotes, develops, and coordinates advertising campaign for clients of advertising agency. Confers with client to determine advertising requirements and budgetary limitations, utilizing knowledge of product or service to be advertised, media capabilities, and audience characteristics. Confers with agency artists, copywriters, photographers, and other media-production specialists to select media to be used and to estimate costs.

Submits proposed program and estimated budget to client for approval. Coordinates activities of workers engaged in marketing research, writing copy, laying out artwork, purchasing media time and space, developing special displays and promotional items, and performing other media-production activities, in order to carry out approved campaign. [-] Less

Administers the installation of assigned accounts under general direction including, but not limited to, structure and billing setup, eligibility collection, database loading, and preparation of plan materials, such as administrative documents and customer education materials.

Provides support to assigned accounts by responding to inquiries and resolving issues of concern. May provide guidance or expertise to less experienced representatives.

Supervises a team of Account... [+] More

Supervises a team of Account Installation Specialists/Associates responsible for administering the installation of assigned accounts including, but not limited to, structure and billing setup, eligibility collection, database loading, and preparation of plan materials, such as administrative documents and customer education materials.

Provides support to assigned accounts by responding to inquiries and resolving issues of concern, particularly those issues escalated from subordinates. Researches installation issues and develops customer-specific resolutions. Provides guidance or expertise to subordinates. Coordinates, supervises, and is accountable for the daily activities of the business support, technical, or production team or unit. Sets priorities for the team to ensure task completion. Coordinates work activities with other supervisors. Develops plans to meet short-term objectives. Identifies and resolves operational problems using defined processes, expertise, and judgment. May audit contract loads for adherence to quality measures and reporting standards. [-] Less