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Corporate Director (Outside Member)
Represents and serves the needs and interests of shareholders. Attends and contributes to board meeting discussions and decisions. Aids in establishing, guiding and assessing the overall direction of the corporation. Votes on various matters. Contributes to and serves on various committees. NOTE This position is typically an elected position. Likely unpaid for service if an inside member who also serves as a member of management. As an outside board member, pay is for board meeting and committee meeting attendance, plus other activities related to that service. [-] Less
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Director Corporate (Outside Member)
Represents and serves the needs and interests of shareholders. Attends and contributes to board meeting discussions and decisions. Aids in establishing, guiding and assessing the overall direction of the corporation. Votes on various matters. Contributes to and serves on various committees. NOTE This position is typically an elected position. Likely unpaid for service if an inside member who also serves as a member of management. As an outside board member, pay is for board meeting and committee meeting attendance, plus other activities related to that service. [-] Less
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Board Chair (Outside Member)
Directs board meetings. Oversees board members, and manages various committees. Represents the needs and interests of shareholders. Votes on various matters. NOTE This is typically a position elected by other board members who are in turn elected positions. Likely unpaid for service... [+] More
Directs board meetings. Oversees board members, and manages various committees. Represents the needs and interests of shareholders. Votes on various matters. NOTE This is typically a position elected by other board members who are in turn elected positions. Likely unpaid for service if an inside member who also serves as a member of management. As an outside board member, pay is for board meeting and committee meeting attendance, plus other activities related to that service. [-] Less
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Board Vice Chair (Outside Member)
Directs board meetings, in the absence of the Chairman of the Board of Directors. Votes on various matters. Manages various committees. This is typically an elected position where individual serves the needs of shareholders. Likely unpaid for service if an inside... [+] More
Directs board meetings, in the absence of the Chairman of the Board of Directors. Votes on various matters. Manages various committees. This is typically an elected position where individual serves the needs of shareholders. Likely unpaid for service if an inside member who also serves as a member of management. As an outside board member, pay is for board meeting and committee meeting attendance, plus other activities related to that service. [-] Less
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Medicare Member Services Director
Plans and directs Medicare operations including claims, information systems, purchasing, and facilities to ensure processing of the health plan's Medicare claims. Ensures that all operations meet the plan's objectives and requirements relative to Medicare members and providers. Directs the implementation... [+] More
Plans and directs Medicare operations including claims, information systems, purchasing, and facilities to ensure processing of the health plan's Medicare claims. Ensures that all operations meet the plan's objectives and requirements relative to Medicare members and providers. Directs the implementation and ongoing maintenance of claims handling systems, policies, and procedures. Typically requires a college degree and five or more years of Medicare claims management experience. Monitors departmental operations to ensure compliance with regulatory agencies as well as contractual obligations. Performs regular data analysis of claims payment reports to identify variances so that areas of focus may be identified and resources may be appropriately deployed. Prepares and manages the departmental budget and manages expenses. Hires, develops, and motivates a qualified claims processing staff. Provides support on complex claims issues. [-] Less
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Medicare Member Services Manager
Manages Medicare Service Representatives within the Medicare Membership function in a health plan. Monitors departmental statistics, reports results and develops action plans that address deficits. This position typically requires five years of health plan experience in a customer service call center. Manages Medicare Service Representatives within the Medicare Membership function in a health plan. Implements policies and procedures within the Medicare Membership department to ensure provision of accurate explanation of benefits and response to Medicare members’ questions and complaints. Plans, implements and continuously evaluates the Medicare member service program to enhance the effective use of services and to improve customer satisfaction. Instructs departmental staff on proper member service procedures and monitors service levels. Researches and evaluates complaint reports to detect patterns, formulate solutions and report needed actions to appropriate individuals, departments or committees. Works with Medicare members on complex issues to offer mutually acceptable alternatives to problems and complaints. Responsible for hiring, developing and managing a qualified staff concerned with providing member service to Medicare members of the health plan. Assists in the preparation and management of the departmental budget. Monitors departmental statistics, reports results and develops action plans that address deficits. This position typically requires five years of health plan experience in a customer service call center. [-] Less
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Member Services Supervisor
Supervises employees responsible... [+] More
Supervises employees responsible for responding to member inquiries. Provides customer service training and monitors employee response to inquiries to assure quality. Handles complex inquiries that cannot be handled by Member Services Representatives.
Organizes and distributes the department workload. Supervises employees responsible for responding to member inquiries. Provides customer service training and monitors employee response to inquiries to assure quality. Handles complex inquiries that cannot be handled by Member Services Representatives.
Organizes and distributes the department workload. Monitors incoming phone calls to ensure that members are treated with respect and that performance standards are met or exceeded. Answers incoming calls when call volume necessitates. Tracks call volumes and amount of time spent offline to measure departmental effectiveness. Troubleshoots problems and works with members on complex issues to offer mutually acceptable alternatives to problems and complaints. Provides training to staff as needed.
Communicates with other departments to ensure resolution of member problems. This position typically requires a college degree with three years of health plan experience in a customer service call center. May order supplies and maintain supply inventory. May coordinate and supervise temporary workers used within the department. [-] Less
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Cable Engineer Outside Plant
Plans, directs, and coordinates activities concerned with laying and repairing submarine telecommunication cables. Devises plans for laying cable lines, taking into consideration ocean currents and ocean depths. Determines where and how cables should be laid and decides such matters as where... [+] More
Plans, directs, and coordinates activities concerned with laying and repairing submarine telecommunication cables. Devises plans for laying cable lines, taking into consideration ocean currents and ocean depths. Determines where and how cables should be laid and decides such matters as where to place buoys, where to cut cable, what grapnel to use, what length of rope to use for a given depth, what type of cable to use, and what route to follow. Keeps charts and records to show depth and location of all cables laid. Analyzes test figures made when cable fault occurs to determine exact location of cable break. Oversees work of locating and repairing damaged cables. [-] Less
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Clergy Member
Leads ministries, conducts religious worship, and performs other spiritual functions associated with beliefs and practices of religious faith or denomination as authorized, and gives spiritual and moral guidance and assistance to members. Leads congregation in worship services. Prepares and delivers... [+] More
Leads ministries, conducts religious worship, and performs other spiritual functions associated with beliefs and practices of religious faith or denomination as authorized, and gives spiritual and moral guidance and assistance to members. Leads congregation in worship services. Prepares and delivers sermons and other talks. Interprets doctrine of religion. Instructs people who seek conversion to faith. Conducts wedding and funeral services. Administers religious rites or ordinances. Visits sick and shut-ins, and helps the poor. Counsels those in spiritual need and comforts bereaved. Oversees religious education programs. May write articles for publication and engage in interfaith, community, civic, educational, and recreational activities sponsored by or related to interest of denomination. May teach in seminaries and universities. May serve in armed forces, institutions, or industry. May carry religious message and medical or educational aid to other cultures to obtain converts and establish native church. [-] Less
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Clergy Member Head
Leads and administrates activities of pastoral services involving religious worship and other spiritual functions associated with beliefs and practices of religious faith or denomination as authorized, and gives spiritual and moral guidance. Explains doctrine of religion. Instructs people who seek... [+] More
Leads and administrates activities of pastoral services involving religious worship and other spiritual functions associated with beliefs and practices of religious faith or denomination as authorized, and gives spiritual and moral guidance. Explains doctrine of religion. Instructs people who seek conversion to faith. Counsels those in spiritual need and comforts bereaved. Oversees religious education programs. May write articles for publication and engage in interfaith, community, civic, educational, and recreational activities sponsored by or related to interest of denomination. May prepare and deliver sermons and other talks. May recruit, hire, train staff, evaluate employee performance, and recommend or initiate promotions, transfers, and disciplinary action. [-] Less
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Salary Survey Data for Compensation Professionals
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