Investigates various aspects related to credit or representatives of business or government to gather facts relating to applications. Observes conditions to verify facts for such activities as revenue collection, employment practices, or fraudulent benefit claims. Examines business, personal, or public... [+] More

Investigates various aspects related to credit or representatives of business or government to gather facts relating to applications. Observes conditions to verify facts for such activities as revenue collection, employment practices, or fraudulent benefit claims. Examines business, personal, or public records and documents to establish facts and authenticity of data. Checks into character of applicant.

Prepares correspondence and reports of investigations for use by administrative or legal authorities. [-] Less

Researches assigned fraud claims submitted by credit card members. Analyzes client accounts and transactions, notices potential fraud situations and identifies fraud trends and patterns. Studies possible recovery opportunities in order to reduce losses. Performs individual tasks in assigned case while... [+] More

Researches assigned fraud claims submitted by credit card members. Analyzes client accounts and transactions, notices potential fraud situations and identifies fraud trends and patterns. Studies possible recovery opportunities in order to reduce losses. Performs individual tasks in assigned case while working within a team environment to meet the established goals of the unit.

Interviews individuals involved in fraud cases. Makes inbound and outbound calls to verify transactions and take appropriate action. Communicates to management any complex and unique situations that need immediate attention. Performs chargebacks and related functions. Collaborates with merchants and reviews activity with cardholders to identify save opportunities. Adheres to credit card companies' rules and regulations regarding processing transactions. Assumes responsibility for the card member's return of the Declaration of Unauthorized Transactions (DUT). Ensures that accounts are credited properly for all charges and that the proper balances are on the appropriate accounts. Enters case details into the case management system. Prepares Suspicious Activity Reports (SAR) related to fraud claims being reviewed. Prepares fraud investigative reports for presentation to law enforcement agencies for criminal prosecution. Networks with Fraud Units from other financial institutions regarding fraud trends and to gather intelligence information related to domestic or global fraud issues. Identifies and reports possible procedural issues that permitted the fraud to occur. May participate in court trials. [-] Less

Investigates various aspects related to credit or representatives of business or government to gather facts relating to applications. Observes conditions to verify facts for such activities as revenue collection, employment practices, or fraudulent benefit claims. Examines business, personal, or public... [+] More

Investigates various aspects related to credit or representatives of business or government to gather facts relating to applications. Observes conditions to verify facts for such activities as revenue collection, employment practices, or fraudulent benefit claims. Examines business, personal, or public records and documents to establish facts and authenticity of data. Checks into character of applicant.

Prepares correspondence and reports of investigations for use by administrative or legal authorities. [-] Less

Directs and coordinates activities of those engaged in conducting credit investigations and collecting delinquent accounts of customers. Selects subordinates to supervise workers investigating and verifying financial status and reputation of prospective customers applying for credit, preparing documents to substantiate findings,... [+] More

Directs and coordinates activities of those engaged in conducting credit investigations and collecting delinquent accounts of customers. Selects subordinates to supervise workers investigating and verifying financial status and reputation of prospective customers applying for credit, preparing documents to substantiate findings, and recommending rejection or approval of applications. Assigns responsibility for collecting on non-sufficient fund (NSF) checks and delinquent bills to specific supervisors.

Reviews and evaluates applications, substantiated data, and recommendations, in order to determine credit validity. Establishes credit limitations on customer's account. Reviews collection reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures. [-] Less

Manages and coordinates activities of workers engaged in conducting credit investigations and collecting delinquent accounts of customers. Assigns workers, directly or through subordinate supervisors, responsibility for investigating and verifying financial status and reputation of prospective customers applying for credit, preparing... [+] More

Manages and coordinates activities of workers engaged in conducting credit investigations and collecting delinquent accounts of customers. Assigns workers, directly or through subordinate supervisors, responsibility for investigating and verifying financial status and reputation of prospective customers applying for credit, preparing documents to substantiate findings, and recommending rejection or approval of applications. Determines responsibility for investigation of fraud cases and possible legal action and collection for worthless checks and delinquent bills.

Establishes credit limitations on customer account. Reviews collection reports to ascertain status of collections-and-balances outstanding and to evaluate effectiveness of current collection policies and procedures. Audits delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad-debt status to account. Coordinates with others, including personnel in company branches and credit card companies, to exchange information and update controls. May submit delinquent accounts to attorney or outside agency for collection. May compile and analyze statistical data on fraudulent use of credit cards to develop procedures designed to deter or prevent use of cards. May specialize in credit and collection activities for credit cards. [-] Less

Manages and coordinates activities of those engaged in conducting credit investigations and collecting delinquent accounts of customers of commercial establishment, department store, bank, or similar establishment. Assigns subordinates to supervise workers investigating and verifying financial status and reputation of prospective... [+] More

Manages and coordinates activities of those engaged in conducting credit investigations and collecting delinquent accounts of customers of commercial establishment, department store, bank, or similar establishment. Assigns subordinates to supervise workers investigating and verifying financial status and reputation of prospective customers applying for credit, preparing documents to substantiate findings, and recommending rejection or approval of applications. Determines responsibility for collecting on bad checks and delinquent bills to specific supervisors.

Reviews and evaluates applications, substantiated data, and recommendations, in order to determine credit validity. Establishes credit limitations on customer's account. Reviews collection reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures. [-] Less

Supervises and coordinates activities of employees engaged in the investigation and review of credit risks and the collection of receivables. Reviews client credit history to grant or deny extensions of credit.

Oversees past due account collection and communicates with client, sending... [+] More

Supervises and coordinates activities of employees engaged in the investigation and review of credit risks and the collection of receivables. Reviews client credit history to grant or deny extensions of credit.

Oversees past due account collection and communicates with client, sending follow-up letter if payment is not received. Sets up condition of payment schedule and closely monitors collection of accounts. Turns delinquent accounts over to collection agency or advises of legal action. Responsible for credit and collection status report. [-] Less

Supervises activities of those engaged in conducting credit investigations and collecting delinquent accounts of customers of commercial establishment, department store, bank, or similar establishment. Oversees personnel investigating and verifying financial status and reputation of prospective customers applying for credit, preparing... [+] More

Supervises activities of those engaged in conducting credit investigations and collecting delinquent accounts of customers of commercial establishment, department store, bank, or similar establishment. Oversees personnel investigating and verifying financial status and reputation of prospective customers applying for credit, preparing documents to substantiate findings, and recommending rejection or approval of applications. Assigns responsibility for collecting on worthless checks and delinquent bills to specific staff members.

Reviews and evaluates applications, substantiated data, and recommendations in order to determine credit validity. Establishes credit limitations on customer's account. Reviews collection reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures. [-] Less

Investigates and detects vandalism, thievery, shoplifting, or dishonesty among employees or patrons of a business establishment. Conducts investigations on own initiative or on request of management. Stakes out company grounds to apprehend suspects in illegal acts. Interrogates suspects and apprehends... [+] More

Investigates and detects vandalism, thievery, shoplifting, or dishonesty among employees or patrons of a business establishment. Conducts investigations on own initiative or on request of management. Stakes out company grounds to apprehend suspects in illegal acts. Interrogates suspects and apprehends culprits. Files complaints against suspects and testifies in court as witness.

Writes case reports. Alerts other retail establishments when person of known criminal character is observed in store. May be designated according to type of establishment. [-] Less

Investigates and... [+] More

Investigates and examines evidence of fires to determine causes and testifies as expert witness in court. Examines sites of fires and collects evidence to ascertain causes of fires, utilizing knowledge and experience in fire fighting and fire investigation techniques and equipment. Takes photographs of fire damage and evidence of fire causes and stores evidence in vault. Interrogates persons reporting fires, fire fighter, police, and others to obtain information. Compiles investigation results, determines probable causes of fire, and reports results to superiors. Cooperates with police and insurance companies to investigate reports of fires and stolen flammable materials. Swears out warrants for arrest of suspected arsonists. Gives testimony in court cases involving fires, suspected arson, and false fire alarms. Investigates false fire alarm in cooperation with police. Maintains records of convicted arsonists and arson suspects. Responds to calls from schools and parents to instruct children in dangers of fires. [-] Less