Assists callers and responds to complaints in person or by telephone for government agency. Asks callers questions to ascertain nature of complaints against government agency; records complaint on standard form; and routes form to appropriate department or office for action.... [+] More

Assists callers and responds to complaints in person or by telephone for government agency. Asks callers questions to ascertain nature of complaints against government agency; records complaint on standard form; and routes form to appropriate department or office for action. Contacts department or office to which complaint was referred to determine disposition. Contacts complainant to verify data and follow-up on results of referral. Compiles complaint records, by category, department office, and disposition. Notifies supervisor of patterns of poor provision of service. Maintains up-to-date reference materials and files. [-] Less

Expedites administrative requirements for patient referrals for managed care plans. Typically requires and associate's degree and three years of health care insurance experience.

Deals directly with managed care plans to expedite administrative requirements for patient referrals.

Plans, organizes, and coordinates programs with agencies and groups concerned with social problems of community

promotes and coordinates activities of agencies, groups, and individuals to meet identified needs. Studies and assesses strength and weakness of existing resources. Interprets needs, programs, and... [+] More

Plans, organizes, and coordinates programs with agencies and groups concerned with social problems of community

promotes and coordinates activities of agencies, groups, and individuals to meet identified needs. Studies and assesses strength and weakness of existing resources. Interprets needs, programs, and services to agencies, groups, and individuals involved and provides leadership and assistance. Prepares reports and disseminates information. Maintains contact with representatives of other organizations to exchange and update information on resources and services available. May write proposals to obtain government or private funding for projects designed to meet needs of community. May assist in budget preparation and presentation. May assist in raising funds. Works in specialized fields such as housing, urban renewal and redevelopment, and health or in public or voluntary coordinating agency, such as community welfare or health council, or combined fund raising and welfare planning council. Works with special groups such as elderly, financially disadvantaged, juvenile delinquents, or physically or mentally handicapped. Usually required to have degree from school of social work. May direct and coordinate activities of volunteers or practicum students. [-] Less

Supervises and... [+] More

Supervises and coordinates activities of employees engaged in providing marketing information to the Sales & Marketing function within an organization and to other appropriate departments. Supervises activities concerned with development of basic internal data on an organization's products, services, or ideologies. Studies, schedules, and estimates time and labor for completion of job assignments. Interprets job orders to employees and assigns duties. Supervises the collection, compilation, analysis, supporting systems, reporting, and distribution of marketing information, which may include sales and sales costs accounting data.

Develops and implements methods and procedures for monitoring work activities. Establishes or adjusts work procedures to meet deadlines. Analyzes department budget to identify budget needs and may allocate operating budget funds. Interprets company policy to employees and enforces company policy and practices. Recommends measures to improve methods, performance, and quality of service. Analyzes and resolves work problems, or assists employees in solving work problems. May recruit, hire, train staff, evaluate employee performance, and recommend or initiate promotions, transfers, and disciplinary action. [-] Less

Arranges the schedules of aides engaged in caring for elderly, convalescent, or disabled people in a home environment. Adjusts work schedules to meet coverage needs. Prepares and submits staffing reports on aide activities.

Maintains record of reports. Verifies time sheets.

Supervises activities of aides engaged in caring for elderly, convalescent, or disabled people in a home environment. Reviews the quality and quantity of services provided. Analyzes and resolves work problems, and assists employees in solving work problems.

Develops and implements new programs and services.

Assists in providing simple or uncomplicated patient care in caring for elderly, convalescent, or disabled people in patient's home. Changes bed linens, washes and irons patient's laundry, and cleans patient's quarters. Buys, prepares, and serves food for patient and other... [+] More

Assists in providing simple or uncomplicated patient care in caring for elderly, convalescent, or disabled people in patient's home. Changes bed linens, washes and irons patient's laundry, and cleans patient's quarters. Buys, prepares, and serves food for patient and other members of family, following special prescribed diets. Assists patients into and out of bed, automobile, or wheelchair, to lavatory, and up and down stairs. Assists patient to dress, bathe, and groom self.

Massages patient and applies preparations and treatments, such as liniment or alcohol rubs and heat-lamp stimulation. Administers prescribed oral medications under written direction of physician or as directed by home care nurse. Accompanies ambulatory patients outside home, serving as guide, companion, and aide. Entertains patient, reads aloud, and plays cards or other games with patient. Performs variety of miscellaneous duties as requested, such as obtaining household supplies and running errands. May maintain records of services performed and of apparent condition of patient. May visit several households to provide daily health care to patients. [-] Less

Coordinates and facilitates application system implementations and upgrades for information systems supporting laboratory functions. Develops, implements, and evaluates laboratory information systems. Provides training and education to application system users so that workflow can be simplified by new systems. Typically requires... [+] More

Coordinates and facilitates application system implementations and upgrades for information systems supporting laboratory functions. Develops, implements, and evaluates laboratory information systems. Provides training and education to application system users so that workflow can be simplified by new systems. Typically requires experience as a Medical Laboratory Technologist and experience in systems implementation and support.

Develops and presents training plans that will assist users in systems capabilities of the application. Participates in modeling system functionality and usability to support workflow. Determines required resources and measures quality of laboratory systems reports. Maintains laboratory systems documentation and develops related policies and procedures. Regularly updates system, operational, and department documentation. Recommends areas for process improvement. Prepares reports and analyses setting forth progress, adverse trends and appropriate recommendations and/or conclusions on subjects relating to laboratory system management. [-] Less

Helps patients in... [+] More

Helps patients in hospital, nursing home, or other medical facility, performing a variety of uncomplicated tasks, under direction of nursing and medical staff. Responds to signal lights, bells, or intercom system to determine patients' needs. Bathes, dresses, and undresses patients. Serves and collects food trays and feeds patients requiring help. Transports patients, using wheelchair or wheeled cart, or assists patients to walk.

Drapes patients for examinations and treatments, and remains with patients, performing such duties as holding instruments and adjusting lights. Turns and repositions bedfast patients, alone or with assistance, to prevent bedsores. Takes and records temperature, blood pressure, pulse and respiration rates, and food and fluid intake and output, as directed. Cleans, sterilizes, stores, prepares, and issues dressing packs, treatment trays, and other supplies. Gives medication as directed by Physician or Nurse and makes notation of amount and time given. Gives enemas, douches, massages, and alcohol rubs. Applies hot and cold compresses. Prepares food trays, feeds patients, and records food and liquid intake and output. May change bed linens, run errands, direct visitors, and answer telephone. May dust and clean patients' rooms. May be assigned to specific area of hospital, nursing home, or medical facility. May assist nursing staff in care of geriatric patients. May assist in providing medical treatment and personal care to patients in private home settings. [-] Less

Assists Occupational Therapist or Occupational Therapy Assistant in occupational therapy program in hospital or similar institution. Performs program support services, such as transporting patient, assembling equipment, and preparing and maintaining work areas, as directed by professional staff.

Assists in maintaining supplies... [+] More

Assists Occupational Therapist or Occupational Therapy Assistant in occupational therapy program in hospital or similar institution. Performs program support services, such as transporting patient, assembling equipment, and preparing and maintaining work areas, as directed by professional staff.

Assists in maintaining supplies and equipment. May help professional staff demonstrate therapy techniques, such as manual and creative arts, games, and daily living activities to patients. May assist in selected aspects of patient services as assigned. [-] Less