Investigates dealers' claims for reimbursement of defective automotive parts. Checks claims for labor or material adjustments with automobile dealer, examines parts claimed to be defective, and allows or disapproves dealer's claim.

Assists dealers in handling unsettled claims by consulting with service... [+] More

Investigates dealers' claims for reimbursement of defective automotive parts. Checks claims for labor or material adjustments with automobile dealer, examines parts claimed to be defective, and allows or disapproves dealer's claim.

Assists dealers in handling unsettled claims by consulting with service personnel or customers. Prepares reports showing volume, types, and disposition of claims handled, or settlement allowed. May train dealers or service personnel in service operations or construction of products. May study dealers' organizational needs and advise them on matters, such as parts, tools, equipment, and personnel needed to handle service volume. May contact customers to survey customer satisfaction with purchase of new motor vehicle. [-] Less

Investigates dealers' claims for reimbursement of defective automotive parts. Checks claims for labor or material adjustments with automobile dealer, examines parts claimed to be defective, and allows or disapproves dealer's claim.

Assists dealers in handling unsettled claims by consulting with service... [+] More

Investigates dealers' claims for reimbursement of defective automotive parts. Checks claims for labor or material adjustments with automobile dealer, examines parts claimed to be defective, and allows or disapproves dealer's claim.

Assists dealers in handling unsettled claims by consulting with service personnel or customers. Prepares reports showing volume, types, and disposition of claims handled, or settlement allowed. May train dealers or service personnel in service operations or construction of products. May study dealers' organizational needs and advise them on matters, such as parts, tools, equipment, and personnel needed to handle service volume. May contact customers to survey customer satisfaction with purchase of new motor vehicle. [-] Less

Investigates dealers' claims for reimbursement of defective automotive parts. Checks claims for labor or material adjustments with automobile dealer, examines parts claimed to be defective, and allows or disapproves dealer's claim.

Assists dealers in handling unsettled claims by consulting with service... [+] More

Investigates dealers' claims for reimbursement of defective automotive parts. Checks claims for labor or material adjustments with automobile dealer, examines parts claimed to be defective, and allows or disapproves dealer's claim.

Assists dealers in handling unsettled claims by consulting with service personnel or customers. Prepares reports showing volume, types, and disposition of claims handled, or settlement allowed. May train dealers or service personnel in service operations or construction of products. May study dealers' organizational needs and advise them on matters, such as parts, tools, equipment, and personnel needed to handle service volume. May contact customers to survey customer satisfaction with purchase of new motor vehicle. [-] Less

Investigates dealers' claims for reimbursement of defective automotive parts. Checks claims for labor or material adjustments with automobile dealer, examines parts claimed to be defective, and allows or disapproves dealer's claim.

Assists dealers in handling unsettled claims by consulting with service... [+] More

Investigates dealers' claims for reimbursement of defective automotive parts. Checks claims for labor or material adjustments with automobile dealer, examines parts claimed to be defective, and allows or disapproves dealer's claim.

Assists dealers in handling unsettled claims by consulting with service personnel or customers. Prepares reports showing volume, types, and disposition of claims handled, or settlement allowed. May train dealers or service personnel in service operations or construction of products. May study dealers' organizational needs and advise them on matters, such as parts, tools, equipment, and personnel needed to handle service volume. May contact customers to survey customer satisfaction with purchase of new motor vehicle. [-] Less

Manages and oversees activities of workers in one or more service departments, such as tire repairer and garage servicer, of automobile accessories sales-service establishment. A combination of over one year of directly related training and/or experience is typically required for... [+] More

Manages and oversees activities of workers in one or more service departments, such as tire repairer and garage servicer, of automobile accessories sales-service establishment. A combination of over one year of directly related training and/or experience is typically required for carrying out the responsibilities for this job. The manager level is typically the second level of management and may have first level supervisors reporting to this position; however, in smaller companies the manager may be a first level supervisor over subordinate staff.

Assists sales personnel in adjusting customers' service complaints. Directs activities of workers engaged in testing new equipment and recommends purchase or rejection of equipment. Determines work standards and evaluates workers' performance. Hires, transfers, and discharges workers. May handle claims regarding defective factory work quality. May determine need and cost of automobile repair. [-] Less

Manages automobile service station. Plans, develops, and implements policies for operating station, such as hours of operation, workers required, and duties, scope of operations, and prices for products and services. Coordinates and participates in performing customer service activities, such as... [+] More

Manages automobile service station. Plans, develops, and implements policies for operating station, such as hours of operation, workers required, and duties, scope of operations, and prices for products and services. Coordinates and participates in performing customer service activities, such as pumping gasoline, checking engine oil, tires, battery, and washing windows and windshield. Notifies customer when oil is dirty or low, tires are worn, hoses or fan belts are defective, or evidence indicates battery defects, to promote sale of products and services, such as oil change and lubrication, tires, battery, or other automotive accessories. Hires and trains workers, develops work schedules, and assigns workers to specific duties, such as customer service, automobile maintenance, or repair work.

Reconciles cash with gasoline pump meter readings, sales slips, and credit card charges. Orders, receives, and inventories gasoline, oil, automotive accessories, and parts. May perform automotive maintenance and repair work, such as adjusting or relining brakes, motor tune-ups, valve grinding, and changing and repairing tires. May sell only gasoline and oil on self-service basis. [-] Less

Installs automobile accessories, such as heaters, radios, tape decks, CD players, DVD players, antennas, safety seat belts, seat covers, or special clamps, and mirrors. Drills and taps holes, assembles, and fits accessories to automobile, and tightens bolts and clamps.

Sells spare and replaceable automotive, appliance, electrical, and other parts, supplies, and accessories in repair facility or parts store. Ascertains make, year, and type of part needed, inspects worn, damaged, or defective part to determine replacement required, or informs customer... [+] More

Sells spare and replaceable automotive, appliance, electrical, and other parts, supplies, and accessories in repair facility or parts store. Ascertains make, year, and type of part needed, inspects worn, damaged, or defective part to determine replacement required, or informs customer of part needed according to description of malfunction.

Reads catalog or computer for replacement part stock number and price. Advises customer on substitution or modification of part when part is not available. Fills customer orders from stock. Prepares sales slip. Receives payment. Marks and stores parts in stockroom or area according to prearranged system. May take inventory of stock. May measure engine parts, using precision instruments, to determine whether similar parts may be machined down or built up to required size. [-] Less

Performs a variety of duties involved in cleaning and refurbishing new and used automobiles.

Washes vehicle exterior to clean cars, using cleaning solution, water, cloths, and brushes. Applies wax to auto body, and wipes or buffs surfaces to protect surfaces and... [+] More

Performs a variety of duties involved in cleaning and refurbishing new and used automobiles.

Washes vehicle exterior to clean cars, using cleaning solution, water, cloths, and brushes. Applies wax to auto body, and wipes or buffs surfaces to protect surfaces and preserve shine, using cloth or buffing machine. Vacuums interiors of vehicles to remove loose dirt and debris, using vacuum cleaner. Cleans upholstery, rugs, and other surfaces, using cleaning agents, applicators, and cleaning devices. Applies revitalizers and preservatives to vinyl or leather surfaces, and treats fabrics with spot and stain resistant chemicals to preserve and protect interior components. Cleans engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime. Applies special purpose cleaners to remove foreign materials that do not respond to normal cleaning procedures, utilizing experience and following recommendations of product manufacturer. Paints engine components and related parts, using spray gun or aerosol can and masking material. Applies paint to chipped body surfaces of vehicle, using container of touchup paint. Applies dyes and reconditioning chemical to vinyl tops of vehicle to restore color and condition. [-] Less

Sells spare and replaceable automotive parts, such as fuel and air filters, belts, spark plugs, fenders, mirrors,  brake disks, shocks, struts, and mufflers, in repair facility or parts store. Creates prospect list and gets new accounts. Contacts and interacts directly... [+] More

Sells spare and replaceable automotive parts, such as fuel and air filters, belts, spark plugs, fenders, mirrors,  brake disks, shocks, struts, and mufflers, in repair facility or parts store. Creates prospect list and gets new accounts. Contacts and interacts directly with new and existing retail customers to explain features and merits of automobiles parts offered, utilizing persuasive sales techniques.

Ascertains make, year, and type of part needed, inspects worn, damaged, or defective part to determine replacement required, or advises customer of part needed according to description of malfunction. Analyzes and determines customers’ needs and recommends appropriate products to meet those needs. Reads catalog or computer for replacement part stock number and price. Advises customer on substitution or modification of part when part is not available. Demonstrates, if applicable, and describes products, and emphasizes the best applications and saleable features. Answers all questions concerning products, with appropriate referrals where required. Fills customer orders from stock. Calculates and quotes prices. Prepares forms or agreements, closes transactions, and secures orders. Receives payment. Marks and stores parts in stockroom or area according to prearranged system. Keeps informed of new products and product changes that might affect product sales. May take inventory of stock. May work with company technical engineering and/or manufacturing support and services to ascertain and meet customers' needs. May measure engine parts, using precision instruments, to determine whether similar parts may be machined down or built up to required size. [-] Less