Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Exclude Network and Computer Systems Administrators (15-1071).

Installs, changes, and repairs minor problems of personal computer hardware and software systems, and gives technical assistance and training to system users. Answers client's inquiries concerning systems operation; diagnoses system hardware, software, and operator problems; and recommends or performs remedial... [+] More

Installs, changes, and repairs minor problems of personal computer hardware and software systems, and gives technical assistance and training to system users. Answers client's inquiries concerning systems operation; diagnoses system hardware, software, and operator problems; and recommends or performs remedial actions to correct problems based on knowledge of system operation. Requires excellent working knowledge of personal computers and peripherals.

Inspects personal computer equipment and reads order sheet listing user requirements to prepare computer for delivery. Installs or assists service personnel in installation of hardware and peripheral components, such as monitors, keyboards, printers, and disk drives on user's premises, following design or installation specifications. Loads specified software packages, such as operating systems, word processing, or spreadsheet programs into computer. Enters commands and observes system functions to verify correct system operation. Instructs user in use of equipment, software, and manuals. Replaces defective or inadequate software packages. Refers major hardware problems to service personnel for correction. Attends technical conferences and seminars to keep abreast of new software and hardware product developments. [-] Less

Lays out pages, selects size and style of type, and enters text and graphics into computer to produce printed materials, such as advertisements, brochures, newsletters, and forms, applying knowledge of graphic arts techniques and typesetting.

Reviews layout and customer order. Enters... [+] More

Lays out pages, selects size and style of type, and enters text and graphics into computer to produce printed materials, such as advertisements, brochures, newsletters, and forms, applying knowledge of graphic arts techniques and typesetting.

Reviews layout and customer order. Enters text into computer, using input device, such as mouse, keyboard, scanner, or modem. Scans artwork, using optical scanner that changes image into computer-readable form. Enters commands to position text and illustrations on page grid of computer monitor. Creates spaces between letters, columns, and lines, applying knowledge of typesetting, and enters commands, using input device. Arranges page according to aesthetic standards, layout specifications of graphic designer, and applying knowledge of layout and computer software. Prints paper or film copies of completed material. May alter illustration to enlarge, reduce, or clarify image. May operate automatic film developer to process photographs. May assemble art work into paste-up and perform keylining manually. [-] Less

Lays out pages, selects size and style of type, and enters text and graphics into computer to produce printed materials, such as advertisements, brochures, newsletters, and forms, applying knowledge of graphic arts techniques and typesetting.

Reviews layout and customer order. Enters... [+] More

Lays out pages, selects size and style of type, and enters text and graphics into computer to produce printed materials, such as advertisements, brochures, newsletters, and forms, applying knowledge of graphic arts techniques and typesetting.

Reviews layout and customer order. Enters text into computer, using input device, such as mouse, keyboard, scanner, or modem. Scans artwork, using optical scanner that changes image into computer-readable form. Enters commands to position text and illustrations on page grid of computer monitor. Creates spaces between letters, columns, and lines, applying knowledge of typesetting, and enters commands, using input device. Arranges page according to aesthetic standards, layout specifications of graphic designer, and applying knowledge of layout and computer software. Prints paper or film copies of completed material. May alter illustration to enlarge, reduce, or clarify image. May operate automatic film developer to process photographs. May assemble art work into paste-up and perform keylining manually. [-] Less

Provides primary LAN support to organization. Responds to software and hardware problems. Configures, implements, installs, repairs, and maintains data, voice, and network communications systems, using hand tools and software and hardware testing instruments and techniques. Implements recommended equipment modifications and... [+] More

Provides primary LAN support to organization. Responds to software and hardware problems. Configures, implements, installs, repairs, and maintains data, voice, and network communications systems, using hand tools and software and hardware testing instruments and techniques. Implements recommended equipment modifications and enhancements and executes LAN projects in accordance with user request and business objectives. Recognizes LAN systems problems and advises solutions. Reviews completed projects to ensure that goals are met and that programs are compatible with other programs already in use. Instructs users regarding the use and features of the LAN.

Develops work goals and department projects. Reviews work orders to move, change, install, upgrade, repair, or remove data communications equipment. Measures, cuts, and installs wires and cables. Splices wires or cables, using hand tools or soldering iron. Connects microcomputer or terminal to data communication lines, using hand tools and following diagrams and manuals. Disassembles equipment and inspects and tests wiring to locate and repair problem. Tests communication lines to ensure that specifications are met, using testing instruments such as voltmeter and data scope. Reviews and tests programs to ensure that programs meet objectives and specifications. Consults with quality assurance analysts to ensure that program follows establishment standards. Modifies, tests, and corrects existing programs. Evaluates and tests vendor-supplied software packages to determine compatibility with existing system, ease of use, and if software meets user needs. Trains workers in use of new software or hardware. Reads technical journals or manuals and attends vendor seminars to learn about new products and methods. Maintains working knowledge of current technologies, applications, and industry trends. Writes project reports and documentation for systems. May plan layout and installation of data communications equipment. [-] Less

Fabricates steel arch support to fit patient's foot, according to medical prescription

receives plaster cast of foot from prosthetist or podiatrist. Places protection cloth into cast and fills cast with plaster to mold model of patient's foot. Removes hardened model from... [+] More

Fabricates steel arch support to fit patient's foot, according to medical prescription

receives plaster cast of foot from prosthetist or podiatrist. Places protection cloth into cast and fills cast with plaster to mold model of patient's foot. Removes hardened model from cast and traces model outline on paper to use as pattern in cutting support. Selects stainless steel sheet of prescribed thickness and cuts sheet to specified dimensions, using shears, guided by pattern. Hammers steel into prescribed contours to form support and places support against plaster model to determine accuracy of fit. Splits support into front and back pieces when indicated according to prescription, using shears. Polishes support, using abrasive wheel. Glues leather to bottom of arch support to protect shoe, and rivets additional leather across top edge for foot comfort, using riveting tool. [-] Less