Observes the operation of computer hardware systems, which include, but are not limited to, mainframes, minicomputers, and networks of personal computers, ensuring usage as efficiently as possible. Foresees problems and takes preventative action that may occur during operations. Operates computer... [+] More

Observes the operation of computer hardware systems, which include, but are not limited to, mainframes, minicomputers, and networks of personal computers, ensuring usage as efficiently as possible. Foresees problems and takes preventative action that may occur during operations. Operates computer hardware systems to process business, scientific, engineering, or other data, according to operating instructions. Controls the console and sets controls required to run particular jobs.

Loads peripheral equipment with selected materials, such as tapes and printer paper for operating runs, or oversees loading of peripheral equipment by peripheral equipment operators. Enters commands to clear computer system and start operation. Observes peripheral equipment and error messages displayed on monitor of terminal to detect faulty output or machine stoppage. Enters commands to correct error or stoppage and resume operations. Notifies supervisor of errors or equipment stoppage. Clears equipment at end of operating run and reviews schedule to determine next assignment. Records problems that occurred, such as down time, and actions taken. May answer telephone calls to assist computer users encountering problem. May assist workers in classifying, cataloging, and maintaining tapes. [-] Less

All computer specialists not listed separately.

Analyze, design, test, and evaluate network systems, such as local area networks (LAN), wide area networks (WAN), Internet, intranet, and other data communications systems. Perform network modeling, analysis, and planning. Research and recommend network and data communications hardware and software. Include telecommunications specialists who deal with the interfacing of computer and communications equipment. May supervise computer programmers.

Observes the operation of computer hardware systems, which include, but are not limited to, mainframes, minicomputers, and networks of personal computers, ensuring usage as efficiently as possible. Foresees problems and takes preventative action that may occur during operations. Operates computer... [+] More

Observes the operation of computer hardware systems, which include, but are not limited to, mainframes, minicomputers, and networks of personal computers, ensuring usage as efficiently as possible. Foresees problems and takes preventative action that may occur during operations. Operates computer hardware systems to process business, scientific, engineering, or other data, according to operating instructions. Controls the console and sets controls required to run particular jobs.

Loads peripheral equipment with selected materials, such as tapes and printer paper for operating runs, or oversees loading of peripheral equipment by peripheral equipment operators. Enters commands to clear computer system and start operation. Observes peripheral equipment and error messages displayed on monitor of terminal to detect faulty output or machine stoppage. Enters commands to correct error or stoppage and resume operations. Notifies supervisor of errors or equipment stoppage. Clears equipment at end of operating run and reviews schedule to determine next assignment. Records problems that occurred, such as down time, and actions taken. May answer telephone calls to assist computer users encountering problem. May assist workers in classifying, cataloging, and maintaining tapes. [-] Less

Administrates, creates, tests, and sustains operating system and related software. Prepares and implements standards for computer operations for compatibility between hardware and software, according to specifications and parameters. Troubleshoots and resolves software, operating system, and networking problems. Schedules, performs, and... [+] More

Administrates, creates, tests, and sustains operating system and related software. Prepares and implements standards for computer operations for compatibility between hardware and software, according to specifications and parameters. Troubleshoots and resolves software, operating system, and networking problems. Schedules, performs, and monitors system backups and, when necessary, performs data recoveries. Responsibilities differ from those of an Operating Systems Programmer in that the Systems Administrator is not responsible for altering operating system's software codes.

Recommends hardware and software upgrades according to growth statistics and disk space forecasts. Schedules, plans, and performs system upgrades, including coordinating the transition from test to production environments. Schedules tasks using software support tools and scripts. Configures hardware, such as workstations, printers, servers, and tape devices. Provides technical support for system users. [-] Less

Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system. Maintain network hardware and software. Monitor network to ensure network availability to all system users and... [+] More

Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system. Maintain network hardware and software. Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability. May supervise other network support and client server specialists and plan, coordinate, and implement network security measures. Exclude Computer Support Specialists (15-1041). [-] Less

Observes the operation of computer hardware systems, which include, but are not limited to, mainframes, minicomputers, and networks of personal computers, ensuring usage as efficiently as possible. Foresees problems and takes preventative action that may occur during operations. Operates computer... [+] More

Observes the operation of computer hardware systems, which include, but are not limited to, mainframes, minicomputers, and networks of personal computers, ensuring usage as efficiently as possible. Foresees problems and takes preventative action that may occur during operations. Operates computer hardware systems to process business, scientific, engineering, or other data, according to operating instructions. Controls the console and sets controls required to run particular jobs.

Loads peripheral equipment with selected materials, such as tapes and printer paper for operating runs, or oversees loading of peripheral equipment by peripheral equipment operators. Enters commands to clear computer system and start operation. Observes peripheral equipment and error messages displayed on monitor of terminal to detect faulty output or machine stoppage. Enters commands to correct error or stoppage and resume operations. Notifies supervisor of errors or equipment stoppage. Clears equipment at end of operating run and reviews schedule to determine next assignment. Records problems that occurred, such as down time, and actions taken. May answer telephone calls to assist computer users encountering problem. May assist workers in classifying, cataloging, and maintaining tapes. [-] Less

Analyzes and solves computer problems, and assures technology meets the needs of the organization. Implements system studies to assist organization to realize maximum benefit from investments in equipment, personnel, and business processes. Plans and designs new computer systems or devises... [+] More

Analyzes and solves computer problems, and assures technology meets the needs of the organization. Implements system studies to assist organization to realize maximum benefit from investments in equipment, personnel, and business processes. Plans and designs new computer systems or devises ways to apply existing systems resources to additional operations. Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system.

Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be summarized, and formats for reports. Writes detailed description of user needs, program functions, and steps required to develop or modify computer program. Reviews computer system capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within existing system. Studies existing information processing systems to evaluate effectiveness, and develops new systems to improve production or workflow as required. Prepares workflow charts and diagrams to specify in detail operations to be performed by equipment and computer programs and operations to be performed by personnel in system. Conducts studies pertaining to development of new information systems to meet current and projected needs. Plans and prepares technical reports, memoranda, and instructional manuals as documentation of program development. Upgrades system and corrects errors to maintain system after implementation. May assist computer programmer in resolution of work problems related to flowcharts, project specifications, or programming. May prepare time and cost estimates for completing projects. May direct and coordinate work of others to develop, test, install, and modify programs. May design new systems, including both hardware and software, or add new software applications to harness more of computer's power. [-] Less

Coordinates and... [+] More

Coordinates and assigns work projects, such as converting to new hardware or software, and provides other technical support to employees in information processing departments. Evaluates work load and capacity of computer system to determine feasibility of expanding or enhancing computer operations. Recommends improvements in computer system. Reviews completed projects or computer programs to ensure that goals are met and that programs are compatible with other programs already in use. Trains workers in use of new software or hardware. Excludes paraprofessional positions.

Develops work goals and department projects. Designates staff assignments, establishes work priorities, and evaluates cost and time requirements. Reviews and tests programs written by programmer analysts or computer programmers to ensure that programs meet objectives and specifications. Consults with quality assurance analysts to ensure that program follows establishment standards. Modifies, tests, and corrects existing programs. Evaluates and tests vendor-supplied software packages for mainframe computer or microcomputers to determine compatibility with existing system, ease of use, and if software meets user needs. Enters commands into computer to place programs in production status. Inactivates, individually or in combination with, each component of computer system, such as central processing unit, tape drives, and mainframe coolers. Tests computer system to determine criticality of component loss. Prioritizes importance of components and writes recommendations for recovering losses and using backup equipment. Assists user to resolve computer-related problems, such as inoperative hardware or software. Trains workers in use of new software or hardware. Reads technical journals or manuals and attends vendor seminars to learn about new computer hardware and software. Writes project reports and documentation for new or modified software and hardware. [-] Less

Analyzes and administers the technical architecture of Local Area Networks and Wide Area Networks. Researches, runs tests, evaluates, and recommends telecommunications and data network systems. Analyzes workload, including traffic and utilization trends. Interfaces with users, consultants, technical teams, and vendors... [+] More

Analyzes and administers the technical architecture of Local Area Networks and Wide Area Networks. Researches, runs tests, evaluates, and recommends telecommunications and data network systems. Analyzes workload, including traffic and utilization trends. Interfaces with users, consultants, technical teams, and vendors for maximum guidance in determining the most appropriate type of hardware installation. Supports complex PCs and LAN/WAN networks throughout the organization. Requires advanced knowledge and experience in the area of local and wide area networking, communications, and related hardware and software.

Identifies areas of operation that need upgraded equipment, such as modems, fiber optic cables, and telephone wires. Conducts survey to determine user needs. Reads technical manuals and brochures to determine equipment that meets establishment requirements. Visits vendors to learn about available products or services. Tests and evaluates hardware and software to determine efficiency, reliability, and compatibility with existing system, using equipment such as computer terminal and modem. Analyzes test data and recommends hardware or software for purchase. Develops and writes procedures for installation, use, and solving problems of communications hardware and software. Monitors system performance. Instructs users in use of equipment, and assists users to identify and solve data communication problems. May design and develop complex software interface programs. May write technical specifications to send to vendors for bid. May oversee or assist in installation of communications hardware. May perform minor equipment repairs. [-] Less